Resolved -
This incident has been resolved. A fix has been deployed to address the underlying issue regarding performance, and application stability has been restored.
Dec 16, 14:32 PST
Monitoring -
A fix has been implemented restoring normal functionality. We are monitoring to ensure full resolution.
If you are currently experiencing issues, please refresh your browser to ensure you have the latest updates.
Dec 16, 11:34 PST
Update -
Engineering has deployed additional optimizations to address the performance degradation and reduce resource usage. We are currently verifying these changes to ensure stability.
Dec 16, 07:59 PST
Update -
Engineering has released updates to improve application performance and stability. The team is continuing to investigate reports of degradation to ensure full resolution.
Workarounds If you continue to experience sluggishness or unresponsiveness, please:
- Close unnecessary browser tabs to reduce resource load.
- Refresh the page or open the tool in a new tab to temporarily reset resource usage.
- Deactivate "Kickoff" through Procore Explore if applicable.
- Utilize Firefox as an alternative browser.
Dec 12, 15:09 PST
Identified -
Some users may be experiencing intermittent performance issues and page unresponsiveness affecting several tools, including Budget, Commitments, and Punch List. We are working to implement a permanent solution.
In the meantime, users experiencing these issues can attempt to improve performance by clearing their in-app notifications (accessible via the bell icon in the top navigation bar) or by refreshing their browser page. We will provide further updates as we proceed.
Dec 11, 08:07 PST