Our engineering team has confirmed that the delays in Webhooks and ERP integrations are no longer occurring. This incident has been resolved.
Posted Aug 09, 2022 - 08:52 PDT
Monitoring
Our engineering team has identified the issue and a solution implemented. We are currently working through the backlog of events and expect normal deliver times to resume is approximately 30 minutes.
Posted Aug 09, 2022 - 07:11 PDT
Update
Our investigation has uncovered that the issue delaying webhooks is also delaying ERP integrations. We will continue to post additional updates as they become available.
Posted Aug 09, 2022 - 06:29 PDT
Investigating
Our engineering team is investigating an issue causing delays in webhooks for a subset of our users. We will post additional updates as they become available.
Posted Aug 09, 2022 - 05:41 PDT
This incident affected: Company ERP Integrations (Acumatica, CMiC, MRI, MYOB Advanced, QuickBooks Desktop, Sage 100 Contractor, Sage 300, Sage Intacct, Viewpoint Spectrum, Viewpoint Vista, Yardi) and Procore Developers (Webhooks).