Delays in Webhooks, Procore Sync, and VDC Plugin

Incident Report for Procore Technologies

Resolved

All events for Webhooks, Procore Sync, and the VDC Plugin are once again being delivered as expected. This incident has been resolved.

Posted Apr 10, 2021 - 09:59 PDT

Identified

We have identified the cause of the delays, and are working towards a solution. We will continue to post updates as they become available.

Posted Apr 10, 2021 - 09:53 PDT

Investigating

Our engineering team is investigating delays being experienced in Webhooks, Procore Sync, and the VDC Navisworks Plugin. We will post updates as they become available.

Posted Apr 10, 2021 - 09:41 PDT

This incident affected: API (Webhooks) and Windows Platform (Virtual Design and Construction (VDC) Plugin).