Delay in Job Processing

Incident Report for Procore Technologies

Resolved

This incident has been resolved.

Posted Nov 10, 2020 - 10:09 PST

Monitoring

Our Engineering Team has restored normal functionality to viewable documents and searching within Procore. They are now monitoring to ensure this issue is fully resolved.

Posted Nov 10, 2020 - 07:44 PST

Update

Our Engineering Team is continuing to investigate the delay in viewable documents and search results for a subset of our customers. We will post additional updates as more information becomes available.

Posted Nov 09, 2020 - 17:51 PST

Investigating

Our Engineering Team is investigating an issue with queued job processing causing viewable documents and search results to be delayed for a subset of our customers.

Posted Nov 09, 2020 - 13:34 PST

This incident affected: Global Services (Search) and Project Level Tools (Specifications).