500 Errors on Invoicing Details

Incident Report for Procore Technologies

Resolved

Our engineers have confirmed that the 500 errors are no longer occurring. This incident has been resolved.

Posted Sep 23, 2021 - 11:02 PDT

Monitoring

Our Engineering team has implemented their solution and is monitoring the situation to ensure a complete resolution. We will continue to post additional updates as they become available.

Posted Sep 23, 2021 - 10:20 PDT

Identified

Our engineering team has identified the cause of 500 errors occurring on details pages in the Invoicing tool for EPR integrated customers. We are working towards a solution and will post additional updates as they become available.

Posted Sep 23, 2021 - 08:27 PDT

This incident affected: Project Level Tools (Invoicing).