Errors When Downloading ZIP Files

Incident Report for Procore Technologies

Resolved

This Incident has been resolved.

Posted Nov 13, 2018 - 05:59 PST

Update

We are continuing to monitor for any further issues.

Posted Nov 13, 2018 - 05:15 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2018 - 05:15 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 13, 2018 - 05:14 PST

Investigating

We are aware of intermittent errors occurring when downloading ZIP files from Procore. Our Engineering team is investigating this in order to resolve this issue.

Posted Nov 13, 2018 - 05:10 PST

This incident affected: Global Services (File Downloads).