Mobile Drawing & Attachment Issues

Incident Report for Procore Technologies

Resolved

The root cause of this issue is now resolved. If you are still having an issue fetching attachments on mobile, please clear your cache or contact Procore Support.

Posted Oct 18, 2018 - 18:29 PDT

Update

The intermittent issues with Drawing downloads has been resolved, and our engineering team is working on resolving the issues with fetching attachments.

Posted Oct 18, 2018 - 13:58 PDT

Identified

Mobile users may experience intermittent issues with downloading drawings and fetching attachments at this time. We have identified the cause and are applying a solution.

Posted Oct 18, 2018 - 07:55 PDT