Users Unable to Access ERP Linked Tools

Incident Report for Procore Technologies

Resolved

This incident has been resolved and all ERP integrated tools are now accessible.

Posted Feb 07, 2019 - 06:39 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 07, 2019 - 06:09 PST

Investigating

We are currently investigating an issue where users with ERP Integrations are unable to access any ERP integrated tools. This includes Directory, ERP Integrations, Project Home, Project Prime Contract, Project Budget, Project Commitments, and Project Change Orders.

Posted Feb 07, 2019 - 05:58 PST

This incident affected: Project Level Tools (Budgeting, Change Orders, Commitments, Directory, Home, Prime Contract) and Company ERP Integrations (Sage 300, Viewpoint Vista).