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All Systems Operational

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Global Services Operational
Login Operational
Emails - Inbound Operational
Emails - Outbound Operational
File Uploads Operational
File Downloads Operational
Image Processing ? Operational
PDF Generation Operational
Search Operational
Web Interface Operational
Procore Analytics Operational
Procore Connect Operational
Company Level Tools Operational
Admin Operational
Custom Reports Operational
Custom Tools Operational
Directory Operational
Documents Operational
Equipment Operational
Financials Operational
Inspections Operational
Permissions Operational
Planroom Operational
Portfolio Operational
Project Management Operational
Prequalifications Operational
Programs Operational
Quality and Safety Operational
Reports Operational
Schedule Operational
Timecard Operational
Timesheets Operational
Workflows Operational
Dashboards Operational
Project Level Tools Operational
Assemble Operational
Equipment Operational
Admin Operational
Bidding Operational
Budgeting Operational
Change Events Operational
Change Orders Operational
Commitments Operational
Coordination Issues Operational
Crews Operational
Custom Reports Operational
Custom Tools Operational
Daily Log Operational
Direct Costs Operational
Directory Operational
Documents Operational
Drawings Operational
Emails Tool Operational
Extracts Operational
Forms Operational
Home Operational
Incidents Operational
Inspections Operational
Instructions Operational
Invoicing Operational
Meetings Operational
Models Operational
Observations Operational
Photos Operational
Prime Contract Operational
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Reports Operational
Requisitions Operational
RFIs Operational
Schedule Operational
Specifications Operational
Submittals Operational
Tasks Operational
Templates Operational
Timesheets Operational
Transmittals Operational
Reports Operational
Correspondence Operational
Procore Owners Platform Operational
Dashboard Operational
Login Operational
Reporting Operational
Capital Planning Operational
Project Page Operational
Bid Room Operational
Contract Room Operational
Mobile Platforms Operational
Android Procore Application Operational
iOS Procore Application Operational
Push Notifications Operational
Windows Platform Operational
Procore Sync Operational
Procore Drive Operational
Procore Imports Operational
Procore Extracts Operational
Office 365 Integration Operational
Virtual Design and Construction (VDC) Plugin Operational
Sandbox Environments Operational
Developer Sandbox ? Operational
Monthly Sandbox ? Operational
API Operational
API Gateway Operational
Webhooks Operational
Company ERP Integrations Operational
QuickBooks Operational
Sage 100 Contractor Operational
Sage 300 Operational
Viewpoint Spectrum Operational
Viewpoint Vista Operational
Supporting Platforms Operational
Support Center Operational
Procore Community ? Operational
Procore Marketplace ? Operational
Procore Learn ? Operational
Procore Feedback ? Operational
procore.org Operational
Procore Developers Operational
procore.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Response Time ?
Fetching
Past Incidents
Sep 26, 2021

No incidents reported today.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021
500 Errors on Invoicing Details
Resolved - Our engineers have confirmed that the 500 errors are no longer occurring. This incident has been resolved.
Sep 23, 11:02 PDT
Monitoring - Our Engineering team has implemented their solution and is monitoring the situation to ensure a complete resolution. We will continue to post additional updates as they become available.
Sep 23, 10:20 PDT
Identified - Our engineering team has identified the cause of 500 errors occurring on details pages in the Invoicing tool for EPR integrated customers. We are working towards a solution and will post additional updates as they become available.
Sep 23, 08:27 PDT
Sep 22, 2021

No incidents reported.

Sep 21, 2021
500 Errors on Contracts Endpoints
Resolved - The issues causing 500 errors occurring on our Contracts endpoints have been resolved and are no longer impacting customers. Thank you for your patience and we apologize for today’s interruption.
Sep 21, 14:38 PDT
Monitoring - Our engineering team has confirmed the errors are subsiding and is monitoring the situation to ensure a complete resolution. We will continue to post updates as they become available.
Sep 21, 12:34 PDT
Investigating - Our engineering team has identified the cause of 500 errors occurring on our Contracts endpoints and is working towards a solution. We will post additional updates as they are available.
Sep 21, 12:29 PDT
Sep 20, 2021
Beta Opt-In Visibility
Resolved - The issues causing Opt-In offer have been resolved and are no longer impacting customers. Thank you for your patience and we apologize for today’s interruption.
Sep 20, 13:33 PDT
Monitoring - The issues causing an Opt-In option have been fixed and are no longer impacting customers. We are monitoring for any other issues and will provide and update as soon as we have further information.
Sep 17, 09:14 PDT
Identified - Our engineering team have identified the cause of the erroneous Opt-In offer and is working towards a solution. We will continue to post updates as they become available.
Sep 17, 07:27 PDT
Investigating - Our engineering team is investigating an issue causing an Opt-In option for our WBS beta test to be offered to all non-ERP integrated customers. We will post additional updates as they become available.
Sep 17, 07:18 PDT
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
500 Errors within Sandbox
Resolved - The issues causing 500 errors for our Monthly Sandbox environment have been resolved and are no longer impacting customers. Thank you for your patience and we apologize for today’s interruption.
Sep 17, 16:57 PDT
Monitoring - The issues causing 500 errors for our Monthly Sandbox environment have been fixed and are no longer impacting customers. We are monitoring for any other issues and will provide and update as soon as we have further information.
Sep 17, 14:53 PDT
Identified - We have identified the cause of these errors and our Engineers are working on a solution. We will provide an update as soon as one is available.
Sep 17, 09:57 PDT
Investigating - Our engineering team is investigating an issue causing 500 errors for our Monthly Sandbox environment. We will post additional updates as they become available.
Sep 17, 09:07 PDT
DocuSign Redirect URL Errors
Resolved - The issues causing errors for DocuSign users have been resolved and are no longer impacting customers. Thank you for your patience and we apologize for today’s interruption.
Sep 17, 09:52 PDT
Monitoring - The issues causing errors for DocuSign users have been fixed and are no longer impacting customers. We are monitoring for any other issues and will provide and update as soon as we have further information.
Sep 17, 09:21 PDT
Identified - Our engineering team has identified the cause of the error message "The redirect URL is not registered properly with DocuSign," which DocuSign users are receiving. We will post additional updates as they become available.
Sep 17, 07:32 PDT
Sep 16, 2021
500 Errors on Sandbox Endpoints
Resolved - Our engineering team has restored normal functionality to the Monthly Sandbox's Change Order Rest and VAPID endpoints. This incident has been resolved.
Sep 16, 10:35 PDT
Investigating - Our engineering team is investigating an issue causing 500 errors in the Change Order and VAPID endpoints for our Sandbox environment. We will post additional updates as they become available.
Sep 16, 08:31 PDT
Developer Metrics Outage
Resolved - The issues causing an outage within Procore's Developer Metrics, App Usage Tab, and developers.procore.com have been resolved and are no longer impacting customers. Thank you for your patience and we apologize for today's interruption.
Sep 16, 09:19 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 11:41 PDT
Investigating - Procore's Developer Metrics, App Usage Tab, and developers.procore.com are currently down.

We are investigating the issue and apologize for the inconvenience.
Sep 15, 11:22 PDT
Sep 15, 2021
Outbound Emails Down
Resolved - The issues causing a delay in outbound email have been resolved and are no longer impacting customers. Thank you for your patience and we apologize for today’s interruption.
Sep 15, 15:52 PDT
Monitoring - The issues causing a delay in background jobs and outgoing emails have been fixed and are no longer impacting customers. We are monitoring for any other issues and will provide and update as soon as we have further information.
Sep 15, 11:45 PDT
Update - Procore is currently experiencing delays sending outgoing emails from developer sandboxes and some background jobs.

We are investigating these issues and apologize for the inconvenience.
Sep 15, 10:34 PDT
Investigating - Procore is currently experiencing delays sending outgoing emails from developer sandboxes

We are investigating these issues and apologize for the inconvenience.
Sep 15, 09:24 PDT
Unable to Download Budget Import Templates
Resolved - Our engineering team has restored the normal download functionality to the Budget import templates. This incident has been resolved.
Sep 15, 14:40 PDT
Identified - Our engineering team has identified the cause of the failing Budget import template downloads and is working towards a solution. We will continue to post updates as they become available.
Sep 15, 11:05 PDT
Investigating - Our engineering team is investigating an issue preventing the download of the Budget import template. We will post additional updates as they become available.
Sep 15, 10:41 PDT
Sep 14, 2021
500 Errors Viewing Some Pages
Resolved - Our engineering team has implemented their solution for the 500 errors occurring on some pages and confirmed the issue is no longer occurring. This incident has been resolved.
Sep 14, 13:23 PDT
Investigating - Our engineering team is investigating an issue causing 500 errors when viewing some pages in Procore. We will post additional updates as they become available.
Sep 14, 12:40 PDT
500 Errors Viewing Some Pages
Resolved - Our engineering team has confirmed the 500 error pages are no longer occurring. This incident has been resolved.
Sep 14, 10:39 PDT
Monitoring - Our engineering team has implemented their solution for the 500 errors occurring on some pages and is monitoring the situation to ensure a complete resolution. We will continue to post updates as they become available.
Sep 14, 10:34 PDT
Investigating - Our engineering team is investigating an issue causing 500 errors when viewing some pages in Procore. We will post additional updates as they become available.
Sep 14, 07:36 PDT
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

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