System Status
All Systems Operational
Global Services Operational
Login Operational
Emails - Inbound Operational
Emails - Outbound Operational
File Uploads Operational
File Downloads Operational
Image Processing ? Operational
PDF Generation Operational
Search Operational
Web Interface Operational
Procore Analytics Operational
Procore Connect Operational
Company Level Tools Operational
Admin Operational
Custom Reports Operational
Custom Tools Operational
Directory Operational
Documents Operational
Equipment Operational
Financials Operational
Inspections Operational
Permissions Operational
Planroom Operational
Portfolio Operational
Project Management Operational
Prequalifications Operational
Programs Operational
Quality and Safety Operational
Reports Operational
Schedule Operational
Timecard Operational
Timesheets Operational
Workflows Operational
Dashboards Operational
Project Level Tools Operational
Assemble Operational
Equipment Operational
Admin Operational
Bidding Operational
Budgeting Operational
Change Events Operational
Change Orders Operational
Commitments Operational
Coordination Issues Operational
Crews Operational
Custom Reports Operational
Custom Tools Operational
Daily Log Operational
Direct Costs Operational
Directory Operational
Documents Operational
Drawings Operational
Emails Tool Operational
Extracts Operational
Forms Operational
Home Operational
Incidents Operational
Inspections Operational
Instructions Operational
Invoicing Operational
Meetings Operational
Models Operational
Observations Operational
Photos Operational
Prime Contract Operational
Punch List Operational
Reports Operational
Requisitions Operational
RFIs Operational
Schedule Operational
Specifications Operational
Submittals Operational
Tasks Operational
Templates Operational
Timesheets Operational
Transmittals Operational
Reports Operational
Correspondence Operational
Procore Owners Platform Operational
Dashboard Operational
Login Operational
Reporting Operational
Capital Planning Operational
Project Page Operational
Bid Room Operational
Contract Room Operational
Mobile Platforms Operational
Android Procore Application Operational
iOS Procore Application Operational
Push Notifications Operational
Windows Platform Operational
Procore Sync Operational
Procore Drive Operational
Procore Imports Operational
Procore Extracts Operational
Office 365 Integration Operational
Virtual Design and Construction (VDC) Plugin Operational
Sandbox Environments Operational
Developer Sandbox ? Operational
Monthly Sandbox ? Operational
API Operational
API Gateway Operational
Webhooks Operational
Company ERP Integrations Operational
QuickBooks Operational
Sage 100 Contractor Operational
Sage 300 Operational
Viewpoint Spectrum Operational
Viewpoint Vista Operational
Supporting Platforms Operational
Support Center Operational
Procore Community ? Operational
Procore Marketplace ? Operational
Procore Learn ? Operational
Procore Feedback ? Operational
procore.org Operational
Procore Developers Operational
procore.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Response Time ?
Fetching
Past Incidents
Jul 28, 2021
Resolved - Our engineers have restored normal functionality to the Company entries in the Directory tool. This incident has been resolved.
Jul 28, 15:58 PDT
Identified - Our engineering team has identified the cause of the errors occurring when viewing Company entries and is working towards a solution. We will continue to post updates as they become available.
Jul 28, 12:02 PDT
Investigating - Our engineering team is investigating an issue causing error pages when loading Company entries in the Directory tool. We will post additional updates as they are received.
Jul 28, 11:55 PDT
Jul 27, 2021
Resolved - During the incident, navigating to several pages in the Procore App including the Documents tool and Bid Packages would result in a 500 error. Our engineering team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved.
• Impact Duration: 65 Minutes (21:00 - 22:05 PDT)
Jul 27, 22:24 PDT
Monitoring - Our engineering team has implemented their solution and the 500 errors are no longer occurring. We are monitoring the situation to ensure a complete resolution. We will continue to post updates as they become available.
Jul 27, 22:14 PDT
Investigating - Our engineering team in investigating an issue causing 500 errors when navigating the Procore App. Currently this is known to include the Documents tool and Bid Packages. We will provide future updates as they become available.
Jul 27, 22:02 PDT
Resolved - Our engineers have confirmed normal functionality has been restored to the Daily Log exports and are confident there will be no recurrence. This incident has been resolved.
Jul 27, 14:46 PDT
Monitoring - Our engineering team has implemented their solution for the failing exports in the Daily Log and is monitoring the situation to ensure a complete resolution. We will continue to post updates as they become available.
Jul 27, 14:41 PDT
Identified - Our engineering team has identified the cause of the Daily Log Export errors and is working towards a solution. We will continue to post updates as they are available.
Jul 27, 11:10 PDT
Investigating - Our engineering team is investigating an issue causing Exports from the Daily Log to fail when including observed weather conditions. We will post further updates as they become available.
Jul 27, 11:07 PDT
Jul 26, 2021
Resolved - Our engineering team has implemented their solutions for the delays in Sage Syncing and exporting, and has verified these systems are now functioning as expected. This incident has been resolved.
Jul 26, 10:43 PDT
Investigating - Our engineering team is investigating an issue causing delays in syncing with Sage and slow processing time for exports. We will provide further updates as they become available.
Jul 26, 09:05 PDT
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Resolved - During the incident, emails were sent from the Email Tool successfully but rendered a blank page after. Our engineering team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved.
Jul 23, 15:00 PDT
Identified - Our engineers have identified the cause of the issues occurring the Emails tool and are working towards a solution. We will continue to provide updates as they become available.
Jul 23, 12:41 PDT
Investigating - Our engineering team is investigating an issue occurring when sending an email from the Emails Tool and including a related item. The emails are sent successfully, but a blank page is rendered after. We will post updates as they become available.
Jul 23, 11:02 PDT
Jul 22, 2021
Resolved - Our engineering team have confirmed normal operations have been restored to the Developer Sandbox and are confident the issue will not recur. This incident has been resolved.
Jul 22, 10:37 PDT
Monitoring - A fix has been implemented and this issue is no longer affecting customers. Our teams are closely monitoring at this time.
Jul 21, 12:27 PDT
Identified - We have identified the issues affecting the Developer Sandbox and our engineers are working on a solution.
Jul 20, 19:05 PDT
Investigating - Our Engineering team is currently investigating service degradation on our Developer Sandbox. We will continue to provide updates as more information becomes available.
Jul 20, 17:14 PDT
Resolved - Our engineering team has restored normal operations to the Create Project and Sync Project API Endpoint. This incident has been resolved.
Jul 22, 10:13 PDT
Investigating - Our engineering team is investigating an issue causing intermittent failures when creating projects via integrations utilizing the Create Project or Sync Projects API Endpoints. Project creation from within the app is still functioning as expected. We will post updates as they become available.
Jul 16, 13:34 PDT
Resolved - Our engineering team has verified that the /rest/v1.0/budget_line_items API endpoint is working as expected and no recurrence is expected. This incident has been resolved.
Jul 22, 07:30 PDT
Monitoring - Our engineers have have implemented their solution for the API errors occurring with /rest/v1.0/budget_line_items and are monitoring the situation to ensure a complete resolution. We will continue to provide updates as they become available.
Jul 21, 15:21 PDT
Identified - Our engineers have identified the cause of errors occurring in the API POST to /rest/v1.0/budget_line_items and are working towards a solution. We will continue to post updates as they become available.
Jul 21, 12:25 PDT
Jul 21, 2021
Resolved - An incident caused the creation of new Locations in the Procore App to result in an error. Our engineering team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved.
• Impact Duration: 43 Minutes (July 21st 7:48-8:31 PDT)
Jul 21, 09:32 PDT
Monitoring - Our engineers have implemented their solution and errors are no longer occurring when creating Locations. We are monitoring the situation to ensure a complete resolution.
Jul 21, 08:35 PDT
Investigating - Our engineering team is investigating an issue causing errors to occur when creating Locations. We will post updates as they become available.
Jul 21, 08:22 PDT
Resolved - Our engineering team has confirmed that the iOS Schedule Tool filters are once again working as intended as of app version 2021.0712.1. If you have been affected by this issue, please update to app version 2021.0712.1 or newer. This incident has been resolved.
Jul 21, 08:19 PDT
Monitoring - Our engineering team has released version 2021.0712.1 of the iOS Procore App which resolves the issues with the Schedule Tool's filters. If you have been impacted by this issue, please update to this or a newer version of the App. We are monitoring the situation to ensure a complete resolution.
Jul 20, 10:34 PDT
Investigating - Our Engineering team is investigating an issue causing the iOS Schedule tool's filters to break for schedules without summary items. We will post updates as they become available.
Jul 19, 11:29 PDT
Jul 20, 2021
Resolved - Our engineering team has implemented their solution to the failing search in the Emails tool, and have confirmed normal functionality has been restored. This incident has been resolved.
Jul 20, 12:12 PDT
Investigating - Our engineering team has identified an issue causing the search function in the Emails Tool to fail. We are working towards a solution and will post updates as they are available.
Jul 20, 09:45 PDT
Resolved - This incident has been resolved.
Jul 20, 05:05 PDT
Monitoring - Our engineering team has released Android App version v2021.0716.1443 which addresses the issue some users have been experiencing with login. If you have been affected by this issue, please update to this or newer versions of the app. We are monitoring the situation to ensure a complete resolution.
Jul 16, 09:16 PDT
Identified - Our engineers have identified the cause of the login failures affecting some users of the Android app and are developing a solution. We will continue to post updates as they become available.
Jul 15, 17:00 PDT
Investigating - Our engineering team is investigating an issue causing intermittent failures for some users when logging into the Android App. We will post updates as they become available.
Jul 15, 07:52 PDT
Jul 19, 2021
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Jul 15, 2021
Jul 14, 2021
Resolved - For approximately 14 minutes some users were unable to access Procore. Our engineering team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved.
Jul 14, 09:56 PDT
Monitoring - Our engineering team has restored normal functionality to the Procore App and is monitoring the situation to ensure a complete recovery. We will continue to provide updates as they become available.
Jul 14, 09:26 PDT
Investigating - Our Engineering team is investigating an issue causing error pages when accessing the Procore app. We will post updates as they become available.
Jul 14, 08:51 PDT