Procore Technologies Status

System Status

All Systems Operational

About This Site

Procore Privacy Policy

Global Services Operational

Emails - Inbound Operational

Emails - Outbound Operational

File Uploads Operational

File Downloads Operational

Image Processing Operational

PDF Generation Operational

Search Operational

Web Interface Operational

Procore Analytics Operational

Procore Connect Operational

Company Level Tools Operational

Admin Operational

Custom Reports Operational

Custom Tools Operational

Directory Operational

Documents Operational

Equipment Operational

Financials Operational

Inspections Operational

Permissions Operational

Planroom Operational

Portfolio Operational

Project Management Operational

Prequalifications Operational

Programs Operational

Quality and Safety Operational

Reports Operational

Schedule Operational

Timecard Operational

Timesheets Operational

Workflows Operational

Dashboards Operational

Project Level Tools Operational

Assemble Operational

Equipment Operational

Admin Operational

Bidding Operational

Budgeting Operational

Change Events Operational

Change Orders Operational

Commitments Operational

Coordination Issues Operational

Crews Operational

Custom Reports Operational

Custom Tools Operational

Daily Log Operational

Direct Costs Operational

Directory Operational

Documents Operational

Drawings Operational

Emails Tool Operational

Extracts Operational

Forms Operational

Home Operational

Incidents Operational

Inspections Operational

Instructions Operational

Invoicing Operational

Meetings Operational

Models Operational

Observations Operational

Photos Operational

Prime Contract Operational

Punch List Operational

Reports Operational

Requisitions Operational

RFIs Operational

Schedule Operational

Specifications Operational

Submittals Operational

Tasks Operational

Templates Operational

Timesheets Operational

Transmittals Operational

Reports Operational

Correspondence Operational

Procore Owners Platform Operational

Dashboard Operational

Reporting Operational

Capital Planning Operational

Project Page Operational

Bid Room Operational

Contract Room Operational

Mobile Platforms Operational

Android Procore Application Operational

iOS Procore Application Operational

Push Notifications Operational

Windows Platform Operational

Procore Sync Operational

Procore Drive Operational

Procore Imports Operational

Procore Extracts Operational

Office 365 Integration Operational

Virtual Design and Construction (VDC) Plugin Operational

Sandbox Environments Operational

Developer Sandbox Operational

Monthly Sandbox Operational

API Operational

API Gateway Operational

Webhooks Operational

Company ERP Integrations Operational

QuickBooks Operational

Sage 100 Contractor Operational

Sage 300 Operational

Viewpoint Spectrum Operational

Viewpoint Vista Operational

Supporting Platforms Operational

Support Center Operational

Procore Community Operational

Procore Marketplace Operational

Procore Learn Operational

Procore Feedback Operational

procore.org Operational

Procore Developers Operational

procore.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Response Time

Fetching

Past Incidents

Jul 28, 2021

Errors Viewing Company Entries

Resolved - Our engineers have restored normal functionality to the Company entries in the Directory tool. This incident has been resolved.
Jul 28, 15:58 PDT

Identified - Our engineering team has identified the cause of the errors occurring when viewing Company entries and is working towards a solution. We will continue to post updates as they become available.
Jul 28, 12:02 PDT

Investigating - Our engineering team is investigating an issue causing error pages when loading Company entries in the Directory tool. We will post additional updates as they are received.
Jul 28, 11:55 PDT

Jul 27, 2021

500 Errors Navigating Procore

Resolved - During the incident, navigating to several pages in the Procore App including the Documents tool and Bid Packages would result in a 500 error. Our engineering team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved.
• Impact Duration: 65 Minutes (21:00 - 22:05 PDT)
Jul 27, 22:24 PDT

Monitoring - Our engineering team has implemented their solution and the 500 errors are no longer occurring. We are monitoring the situation to ensure a complete resolution. We will continue to post updates as they become available.
Jul 27, 22:14 PDT

Investigating - Our engineering team in investigating an issue causing 500 errors when navigating the Procore App. Currently this is known to include the Documents tool and Bid Packages. We will provide future updates as they become available.
Jul 27, 22:02 PDT

Daily Log Exports Failing

Resolved - Our engineers have confirmed normal functionality has been restored to the Daily Log exports and are confident there will be no recurrence. This incident has been resolved.
Jul 27, 14:46 PDT

Monitoring - Our engineering team has implemented their solution for the failing exports in the Daily Log and is monitoring the situation to ensure a complete resolution. We will continue to post updates as they become available.
Jul 27, 14:41 PDT

Identified - Our engineering team has identified the cause of the Daily Log Export errors and is working towards a solution. We will continue to post updates as they are available.
Jul 27, 11:10 PDT

Investigating - Our engineering team is investigating an issue causing Exports from the Daily Log to fail when including observed weather conditions. We will post further updates as they become available.
Jul 27, 11:07 PDT

Jul 26, 2021

Delays in Sage Sync & Exports

Resolved - Our engineering team has implemented their solutions for the delays in Sage Syncing and exporting, and has verified these systems are now functioning as expected. This incident has been resolved.
Jul 26, 10:43 PDT

Investigating - Our engineering team is investigating an issue causing delays in syncing with Sage and slow processing time for exports. We will provide further updates as they become available.
Jul 26, 09:05 PDT

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

Issues with Emails Tool Messages Including Related Items

Resolved - During the incident, emails were sent from the Email Tool successfully but rendered a blank page after. Our engineering team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved.
Jul 23, 15:00 PDT

Identified - Our engineers have identified the cause of the issues occurring the Emails tool and are working towards a solution. We will continue to provide updates as they become available.
Jul 23, 12:41 PDT

Investigating - Our engineering team is investigating an issue occurring when sending an email from the Emails Tool and including a related item. The emails are sent successfully, but a blank page is rendered after. We will post updates as they become available.
Jul 23, 11:02 PDT

Jul 22, 2021

Developer Sandbox Degraded

Resolved - Our engineering team have confirmed normal operations have been restored to the Developer Sandbox and are confident the issue will not recur. This incident has been resolved.
Jul 22, 10:37 PDT

Monitoring - A fix has been implemented and this issue is no longer affecting customers. Our teams are closely monitoring at this time.
Jul 21, 12:27 PDT

Identified - We have identified the issues affecting the Developer Sandbox and our engineers are working on a solution.
Jul 20, 19:05 PDT

Investigating - Our Engineering team is currently investigating service degradation on our Developer Sandbox. We will continue to provide updates as more information becomes available.
Jul 20, 17:14 PDT

Intermittent Issues Creating Projects via Integrations

Resolved - Our engineering team has restored normal operations to the Create Project and Sync Project API Endpoint. This incident has been resolved.
Jul 22, 10:13 PDT

Investigating - Our engineering team is investigating an issue causing intermittent failures when creating projects via integrations utilizing the Create Project or Sync Projects API Endpoints. Project creation from within the app is still functioning as expected. We will post updates as they become available.
Jul 16, 13:34 PDT

Error With budget_line_items API

Resolved - Our engineering team has verified that the /rest/v1.0/budget_line_items API endpoint is working as expected and no recurrence is expected. This incident has been resolved.
Jul 22, 07:30 PDT

Monitoring - Our engineers have have implemented their solution for the API errors occurring with /rest/v1.0/budget_line_items and are monitoring the situation to ensure a complete resolution. We will continue to provide updates as they become available.
Jul 21, 15:21 PDT

Identified - Our engineers have identified the cause of errors occurring in the API POST to /rest/v1.0/budget_line_items and are working towards a solution. We will continue to post updates as they become available.
Jul 21, 12:25 PDT

Jul 21, 2021

Errors Creating Locations

Resolved - An incident caused the creation of new Locations in the Procore App to result in an error. Our engineering team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved.
• Impact Duration: 43 Minutes (July 21st 7:48-8:31 PDT)
Jul 21, 09:32 PDT

Monitoring - Our engineers have implemented their solution and errors are no longer occurring when creating Locations. We are monitoring the situation to ensure a complete resolution.
Jul 21, 08:35 PDT

Investigating - Our engineering team is investigating an issue causing errors to occur when creating Locations. We will post updates as they become available.
Jul 21, 08:22 PDT

iOS Schedule Tool Filters Broken

Resolved - Our engineering team has confirmed that the iOS Schedule Tool filters are once again working as intended as of app version 2021.0712.1. If you have been affected by this issue, please update to app version 2021.0712.1 or newer. This incident has been resolved.
Jul 21, 08:19 PDT

Monitoring - Our engineering team has released version 2021.0712.1 of the iOS Procore App which resolves the issues with the Schedule Tool's filters. If you have been impacted by this issue, please update to this or a newer version of the App. We are monitoring the situation to ensure a complete resolution.
Jul 20, 10:34 PDT

Investigating - Our Engineering team is investigating an issue causing the iOS Schedule tool's filters to break for schedules without summary items. We will post updates as they become available.
Jul 19, 11:29 PDT

Jul 20, 2021

Failing Search for the Email Tool

Resolved - Our engineering team has implemented their solution to the failing search in the Emails tool, and have confirmed normal functionality has been restored. This incident has been resolved.
Jul 20, 12:12 PDT

Investigating - Our engineering team has identified an issue causing the search function in the Emails Tool to fail. We are working towards a solution and will post updates as they are available.
Jul 20, 09:45 PDT

Failures for Some Users Logging into the Android App

Resolved - This incident has been resolved.
Jul 20, 05:05 PDT

Monitoring - Our engineering team has released Android App version v2021.0716.1443 which addresses the issue some users have been experiencing with login. If you have been affected by this issue, please update to this or newer versions of the app. We are monitoring the situation to ensure a complete resolution.
Jul 16, 09:16 PDT

Identified - Our engineers have identified the cause of the login failures affecting some users of the Android app and are developing a solution. We will continue to post updates as they become available.
Jul 15, 17:00 PDT

Investigating - Our engineering team is investigating an issue causing intermittent failures for some users when logging into the Android App. We will post updates as they become available.
Jul 15, 07:52 PDT

Jul 19, 2021

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

Jul 15, 2021

Jul 14, 2021

Errors Accessing Procore

Resolved - For approximately 14 minutes some users were unable to access Procore. Our engineering team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved.
Jul 14, 09:56 PDT

Monitoring - Our engineering team has restored normal functionality to the Procore App and is monitoring the situation to ensure a complete recovery. We will continue to provide updates as they become available.
Jul 14, 09:26 PDT

Investigating - Our Engineering team is investigating an issue causing error pages when accessing the Procore app. We will post updates as they become available.
Jul 14, 08:51 PDT