Procore Technologies Status

System Status

All Systems Operational

About This Site

Procore Privacy Policy

Global Services Operational

Emails - Inbound Operational

Emails - Outbound Operational

File Uploads Operational

File Downloads Operational

Image Processing Operational

PDF Generation Operational

Procore Analytics Operational

Procore Connect Operational

Search Operational

Web Interface Operational

Company Level Tools Operational

Admin Operational

Bid Board Operational

Cost Catalog Operational

Custom Reports Operational

Custom Tools Operational

Dashboards Operational

Directory Operational

Documents Operational

Equipment Operational

Financials Operational

Inspections Operational

Permissions Operational

Planroom Operational

Portfolio Operational

Prequalifications Operational

Project Management Operational

Programs Operational

Quality and Safety Operational

Reports Operational

Schedule Operational

Timecard Operational

Timesheets Operational

Workflows Operational

Project Level Tools Operational

Action Plans Operational

Admin Operational

Assemble Operational

Bidding Operational

Budgeting Operational

Change Events Operational

Change Orders Operational

Commitments Operational

Coordination Issues Operational

Correspondence Operational

Crews Operational

Custom Reports Operational

Custom Tools Operational

Daily Log Operational

Direct Costs Operational

Directory Operational

Documents Operational

Drawings Operational

Emails Tool Operational

Equipment Operational

Estimating Operational

Extracts Operational

Forms Operational

Home Operational

Incidents Operational

Inspections Operational

Instructions Operational

Invoicing Operational

Meetings Operational

Models Operational

Observations Operational

Photos Operational

Prime Contract Operational

Punch List Operational

Reports Operational

Requisitions Operational

RFIs Operational

Schedule Operational

Specifications Operational

Submittals Operational

Tasks Operational

Templates Operational

Timesheets Operational

Transmittals Operational

Procore Owners Platform Operational

Bid Room Operational

Capital Planning Operational

Contract Room Operational

Dashboard Operational

Project Page Operational

Reporting Operational

Mobile Platforms Operational

Android Procore Application Operational

iOS Procore Application Operational

Push Notifications Operational

Windows Platform Operational

Procore Drive Operational

Procore Extracts Operational

Procore Imports Operational

Procore Sync Operational

Virtual Design and Construction (VDC) Plugin Operational

Sandbox Environments Operational

Developer Sandbox Operational

Monthly Sandbox Operational

API Operational

API Gateway Operational

Webhooks Operational

Company ERP Integrations Operational

Acumatica Operational

CMiC Operational

MRI Operational

MYOB Advanced Operational

QuickBooks Operational

Sage 100 Contractor Operational

Sage 300 Operational

Sage Intacct Operational

Viewpoint Spectrum Operational

Viewpoint Vista Operational

Xero Operational

Yardi Operational

Supporting Platforms Operational

Customer Support Cobrowse Operational

procore.com Operational

procore.org Operational

Procore Community Operational

Procore Developers Operational

Procore Feedback Operational

Procore Learn Operational

Procore Marketplace Operational

Support Center Operational

Procore Construction Network Operational

Search Operational

Web Interface Operational

Integrations Operational

Office 365 Integration Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 3, 2022

Developer Portal & Marketplace Unavailable

Resolved - Our engineering team has confirmed that normal functionality has been restored to the Procore Developer Portal and Procore Marketplace. This incident has been resolved.
Oct 3, 09:34 PDT

Monitoring - Our engineering team has mitigated impact for the issue causing the inability to access Procore Developer Portal & Procore Marketplace. Teams continue to monitor.

Additional updates will be provided as new information becomes available.
Oct 3, 04:50 PDT

Investigating - Our engineering team is investigating an issue where users may be unable to access the Procore Developer Portal and Procore Marketplace.

Additional updates will be provided as new information becomes available.
Oct 2, 14:22 PDT

Oct 2, 2022

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

Support Phone Outage

Resolved - The underlying cause preventing support calls from completing has been resolved and calls now connect as intended. This incident has been resolved.
Sep 28, 14:10 PDT

Investigating - We are investigating an issue preventing inbound calls to our support team from completing. We will post additional information as it becomes available.

If you need to contact support, they can still be reached via email or live chat.
Sep 28, 10:06 PDT

Support.Procore.com Outage

Resolved - Our third-party host has resolved the issue affecting Support.Procore.com, and the site is once again working as intended. This incident has been resolved.
Sep 28, 12:52 PDT

Investigating - Support.Procore.com is experiencing intermittent issues with pages loading due to a third-party outage. We will post additional updates as new information becomes available.
Sep 28, 12:21 PDT

iOS Mobile BIM (Building Information Modeling) Update issue

Resolved - During the incident we experienced an inability to sync the latest model revision data from our iOS app. A fix was introduced in the form of iOS update version 2022.0919.1 available within the App Store. Our engineering team has restored normal functionality. This incident has been resolved.
Sep 28, 08:33 PDT

Update - Engineers have submitted the iOS mobile app fix to remediate an issue causing the inability to update BIM models to the most current version. The fix is currently pending review for release.

Additional updates will be provided tomorrow, 09/28/22 after the fix has been approved.
Sep 27, 18:09 PDT

Identified - Our engineering team has identified the issue causing issues with updating BIM via iOS mobile application. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.
Sep 27, 16:15 PDT

Investigating - Our engineering team is investigating an issue where a subset of iOS mobile users may be unable to update BIM (Building Information Modeling) models to the most current version.

Additional updates will be provided as new information becomes available.
Sep 27, 13:44 PDT

Sep 27, 2022

Issue accessing http://estimating.procore.com

Resolved - During the incident, users experienced the inability to access to estimating.procore.com. Our engineering team has restored normal functionality, this incident has been resolved.
Sep 27, 21:26 PDT

Identified - Our engineering team has identified the issue where users may be unable to access http://estimating.procore.com . We are actively working towards a solution.
Sep 27, 18:36 PDT

Investigating - Our engineering team is investigating an issue where users may experience accessing http://estimating.procore.com.
Sep 27, 18:18 PDT

Sep 26, 2022

Tool Entitlements Issue

Resolved - During the incident, a subset of users experienced an issue impacting tool entitlements. Our engineering team has restored normal functionality, this incident has been resolved.
Sep 26, 15:44 PDT

Investigating - Our engineering team is investigating an incident where a subset of users may be experiencing an issue impacting tool entitlements.

Additional updates will be provided as new information becomes available.
Sep 26, 13:27 PDT

Intermittent Issues with Downloading drawings or Submittal attachments

Resolved - Our engineering team has restored normal functionality for the incident impacting drawing downloads and submittals with markup. This incident has been resolved.
Sep 26, 12:01 PDT

Identified - Our engineering team has identified the issue causing an issue when downloading drawings or submittal attachments with markup . We have implemented the solution and are working towards final resolution.

Additional updates will be provided as new information becomes available.
Sep 26, 09:14 PDT

Investigating - Our engineering team is investigating an issue where users may be experiencing intermittent issues when downloading drawings or submittal attachments with markup. These issues may be a delay or error message.

Additional updates will be provided as new information becomes available.
Sep 26, 09:01 PDT

Punch uploads are stuck in the Android app

Resolved - During the incident, users experienced an issue causing punch items to be stuck in the upload queue in the Android application. Our engineering team has restored normal functionality, this incident has been resolved.
Sep 26, 11:28 PDT

Monitoring - Our engineering team has implemented a solution for the issue causing punch items to be stuck in the upload queue in the Android application. Please update to the latest version (2022.0922.1230) to resolve the issue.
We will continue to monitor the situation to ensure a complete resolution.
Sep 22, 15:06 PDT

Identified - Our engineering team has identified an additional issue with punch items getting stuck in the upload queue in the Android application. We are actively working towards a solution.
Sep 22, 10:48 PDT

Monitoring - Our engineering team has implemented a solution for the issue causing punch items to be stuck in the upload queue in the Android application. Please update to the latest version (2022.0921.1052) to resolve the issue.

We will continue to monitor the situation to ensure a complete resolution.
Sep 21, 13:24 PDT

Identified - Our engineering team has identified the issue with punch items stuck in the upload queue in the Android application. We are actively working towards a solution.
Sep 21, 10:00 PDT

Investigating - Our engineering team is investigating an issue where users may experience an issue with punch items stuck in the upload queue in the Android application.
Sep 21, 09:44 PDT

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

Sep 21, 2022

Partial Outage - iOS Model Revision Sync

Resolved - During the incident we experienced an inability to sync the latest model revision data from our iOS app, a fix was introduced in the form of iOS update version 2022.0919.1 available within the App Store. Our engineering team has restored normal functionality. This incident has been resolved.
Sep 21, 08:45 PDT

Monitoring - Our engineering team has implemented their solution for the model revision sync issues in the form of iOS update version 2022.0919.1 from the App Store and are monitoring the situation to ensure a complete resolution.
Sep 21, 08:25 PDT

Identified - Our engineering team has identified the underlying cause of an inability to sync the latest model revision data from our iOS app and is working towards a solution.
Sep 20, 13:16 PDT

Investigating - Our engineering team is investigating an issue causing an inability to sync the latest model revision data from our iOS app.

Additional Updates will be posted as they become available.
Sep 20, 10:32 PDT

Sep 20, 2022

Budget Modifications Issues

Resolved - During the incident, users experienced Budget Modifications showing as $0.00 in the Budget tool. Our engineering team has restored normal functionality, this incident has been resolved.
Sep 20, 12:42 PDT

Monitoring - Our engineering team has implemented a solution for the issue causing Budget Modifications to show as $0.00 in the Budget tool. We are monitoring the situation to ensure a complete resolution.
Sep 20, 11:07 PDT

Identified - Our engineering team has identified the issue causing Budget Modifications created in the Budget tool to show as $0.00. We are actively working towards a solution.
Sep 20, 09:37 PDT

Investigating - Our engineering team is investigating an issue where Budget Modifications created in the Budget tool are showing as $0.00, we will provide updates as soon as possible.
Sep 20, 09:15 PDT

Budget Tool Loading Issues

Resolved - During the incident, some users experienced loading issues in the Budget tool. Our engineering team has restored normal functionality, this incident has been resolved.
Sep 20, 12:41 PDT

Monitoring - Our engineering team has implemented a solution for the issue causing page load issues for some users in the Budget tool. We are monitoring the situation to ensure a complete resolution.
Sep 20, 11:09 PDT

Update - Our engineering team is continuing to work on an issue where a subset of users is experiencing page load issues in the Budget tool.
Sep 20, 09:04 PDT

Identified - Our engineering team has identified an issue where a subset of users is experiencing page load issues in the Budget tool. We are actively working towards a solution.
Sep 20, 08:50 PDT

Sep 19, 2022

Issue with Downloading Submittals

Resolved - During the incident, users experienced issues with downloading submittals and accessing the attachment viewer. Our engineering team has restored normal functionality, this incident has been resolved.
Sep 19, 13:38 PDT

Monitoring - Our engineering team has implemented a solution for the issue causing a subset of users to be unable to download submittals, and access the attachment viewer. We are monitoring the situation to ensure a complete resolution.
Sep 19, 12:38 PDT

Update - Our engineering team has identified a scope change with this issue. At this time, a subset of users are unable to download any submittals and the attachment viewer is currently not available. We are actively working towards a solution.
Sep 19, 09:18 PDT

Identified - Our engineering team has identified the issue causing a subset of users to be unable to download submittals with markups. We are actively working towards a solution.
Sep 19, 09:09 PDT