Procore Technologies Status

System Status

All Systems Operational

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Procore Privacy Policy

Web Interface Operational

Inbound Emails Operational

Outbound Emails Operational

PDF Generation Operational

Image Processing Operational

File Uploads Operational

File Downloads Operational

Scheduled Maintenance Operational

Project Home Operational

Project Emails Operational

Project Bidding Operational

Project Prime Contract Operational

Project Direct Costs Operational

Project Budgeting Operational

Project Commitments Operational

Project Change Events Operational

Project Change Orders Operational

Project Change Events Operational

Project RFIs Operational

Project Submittals Operational

Project Transmittals Operational

Project Inspections Operational

Project Observations Operational

Project Punch List Operational

Project Meetings Operational

Project Schedule Operational

Project Daily Log Operational

Project Reports Operational

Project Photos Operational

Project Drawings Operational

Project Specifications Operational

Project Documents Operational

Project Directory Operational

Project Custom Tools Operational

Project Admin Operational

Company Programs Operational

Company Portfolio Operational

Company Planroom Operational

Company Timecard Operational

Company Schedule Operational

Company Directory Operational

Company Inspections Operational

Company Reports Operational

Company Documents Operational

Company Custom Tools Operational

Company ERP Integrations Operational

Sage 300 Operational

Spectrum Operational

QuickBooks Operational

Viewpoint Operational

Company Workflows Operational

Company Admin Operational

Project Extracts Operational

Project Templates Operational

Change History Subtab Operational

iOS Application Operational

Android Application Operational

Windows Application Operational

Project Requisitions Operational

Company Custom Reports Operational

Project Custom Reports Operational

Support Center Operational

Push Notification Operational

Procore Sync Operational

Webhooks Operational

Sandbox Environments Operational

Monthly Sandbox Operational

Developer Sandbox Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Web App Maintenance Oct 19, 18:00-19:00 PDT

Procore will be performing scheduled maintenance on Friday, October 19, 2018, from 6:00pm to 7:00pm PDT. During this maintenance window, users may experience one or more interruptions in service. Thanks for your patience as we work to improve the Procore platform.
Posted on Oct 12, 16:01 PDT

System Metrics Month Week Day

Response Time

Fetching

Past Incidents

Oct 19, 2018

No incidents reported today.

Oct 18, 2018

Web App Maintenance

Completed - The scheduled maintenance has been completed.
Oct 18, 18:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 18:00 PDT

Scheduled - We'll be performing a brief maintenance period today at 6:00pm PDT (12:00pm AEST) to wrap up remediation of several intermittent issues with the web application. We expect the maintenance to take approximately 20 minutes. We apologize for any inconvenience this may cause.
Oct 18, 15:44 PDT

Mobile Drawing & Attachment Issues

Resolved - The root cause of this issue is now resolved. If you are still having an issue fetching attachments on mobile, please clear your cache or contact Procore Support.
Oct 18, 18:29 PDT

Update - The intermittent issues with Drawing downloads has been resolved, and our engineering team is working on resolving the issues with fetching attachments.
Oct 18, 13:58 PDT

Identified - Mobile users may experience intermittent issues with downloading drawings and fetching attachments at this time. We have identified the cause and are applying a solution.
Oct 18, 07:55 PDT

Errors seen when downloading bidding documents and uploading drawings.

Resolved - This issue has been resolved.
Oct 18, 09:19 PDT

Monitoring - Bidding documents can now be downloaded and the progress bar for drawing uploads is working as expected.
Oct 18, 08:41 PDT

Update - At this time when processing a drawing upload users will need to refresh the page to see its progress move forward to complete and be able to review the item. Our Engineers are continuing to work toward correcting this and the issues seen when downloading bidding documents.
Oct 18, 04:40 PDT

Identified - We are aware of errors currently being seen when attempting to download bidding documents or uploading drawings. Our Engineering team is working to correct this issue at this time and we will update with information as soon as it is available.
Oct 17, 22:39 PDT

Oct 17, 2018

Errors when searching.

Resolved - Our Engineers have corrected the issue that was causing errors to be seen by some users when using the search field and errors should no longer be encountered. Thank you for your patience.
Oct 17, 12:38 PDT

Identified - We are aware some users have experienced errors when attempting to use the search field in the application. Our Engineers have identified the issue and are working to correct it.
Oct 17, 12:22 PDT

Oct 16, 2018

No incidents reported.

Oct 15, 2018

Viewpoint Integration Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 15, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:00 PDT

Scheduled - Procore will be performing scheduled maintenance on our Viewpoint integration on Monday, October 15, 2018, from 6:00pm to 7:00pm PDT. The Viewpoint integration will be temporarily unavailable during this maintenance window. Thanks for your patience as we work to improve the Procore platform.
Oct 10, 15:21 PDT

Errors Occuring In Procore

Resolved - This incident has been resolved.
Oct 15, 14:32 PDT

Monitoring - We have been able to stop the errors that had been occurring, and are continuing to monitor the situation.
Oct 15, 13:54 PDT

Investigating - We are aware of the errors occurring on app.procore.com at the moment. We are investigating the cause.
Oct 15, 11:31 PDT

Procore.com Fails to Load

Resolved - This incident has been resolved.
Oct 15, 09:48 PDT

Monitoring - Services have been restored to the procore.com marketing site. We will continue to monitor in order to prevent any recurrence.
Oct 15, 08:45 PDT

Investigating - We are aware that the procore.com marketing site is currently experiencing problems, and are working towards a solution. If you need to access our services, you may login directly at app.procore.com.
Oct 15, 08:03 PDT

Changes Fail to Save

Resolved - This incident has been resolved.
Oct 15, 09:31 PDT

Monitoring - The issue that was causing changes to fail to be saved has been identified and mitigated. We will continue to monitor.
Oct 15, 08:56 PDT

Investigating - We are aware of difficulties saving, updating, and creating items throughout the app. We will provide updates as soon as possible.
Oct 15, 08:42 PDT

Resolved - We are aware of the errors currently occurring when accessing the web app. Our engineering team has been able to resolve this situation.
Oct 15, 06:52 PDT

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

Resolved - The login issue has remained resolved during our monitoring and we now consider this issue closed.
Oct 12, 12:39 PDT

Monitoring - The login issue has been resolved and all users should now be able to log in without issue.
Oct 12, 12:12 PDT

Investigating - We're investigating an issue which is causing some login attempts to fail. We'll provide an update as soon as we have more information.
Oct 12, 12:09 PDT

Oct 11, 2018

Errors when creating Punch List items.

Resolved - Our Engineers have identified and resolved the issue causing users to receive errors when creating Punch List items and users are again able to create them without error. Thank you for your patience.
Oct 11, 11:08 PDT

Investigating - We are aware that some users are experiencing errors when attempting to create Punch List items at this time. Our Engineers are investigating the issue and working on a solution.
Oct 11, 10:30 PDT

Oct 10, 2018

No incidents reported.

Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

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