System Status
All Systems Operational
Global Services Operational
Login Operational
Emails - Inbound Operational
Emails - Outbound Operational
File Uploads Operational
File Downloads Operational
Image Processing ? Operational
PDF Generation Operational
Search Operational
Web Interface Operational
Procore Analytics Operational
Procore Connect Operational
Company Level Tools Operational
Admin Operational
Custom Reports Operational
Custom Tools Operational
Directory Operational
Documents Operational
Equipment Operational
Financials Operational
Inspections Operational
Permissions Operational
Planroom Operational
Portfolio Operational
Project Management Operational
Prequalifications Operational
Programs Operational
Quality and Safety Operational
Reports Operational
Schedule Operational
Timecard Operational
Timesheets Operational
Workflows Operational
Project Level Tools Operational
Assemble Operational
Equipment Operational
Admin Operational
Bidding Operational
Budgeting Operational
Change Events Operational
Change Orders Operational
Commitments Operational
Coordination Issues Operational
Crews Operational
Custom Reports Operational
Custom Tools Operational
Daily Log Operational
Direct Costs Operational
Directory Operational
Documents Operational
Drawings Operational
Emails Tool Operational
Extracts Operational
Forms Operational
Home Operational
Incidents Operational
Inspections Operational
Instructions Operational
Invoicing Operational
Meetings Operational
Models Operational
Observations Operational
Photos Operational
Prime Contract Operational
Punch List Operational
Reports Operational
Requisitions Operational
RFIs Operational
Schedule Operational
Specifications Operational
Submittals Operational
Tasks Operational
Templates Operational
Timesheets Operational
Transmittals Operational
Reports Operational
Procore Owners Platform Operational
Dashboard Operational
Login Operational
Reporting Operational
Capital Planning Operational
Project Page Operational
Bid Room Operational
Contract Room Operational
Mobile Platforms Operational
Android Procore Application Operational
iOS Procore Application Operational
Push Notifications Operational
Windows Platform Operational
Procore Sync Operational
Procore Application for Windows Operational
Procore Drive Operational
Procore Imports Operational
Procore Extracts Operational
Office 365 Integration Operational
Virtual Design and Construction (VDC) Plugin Operational
Sandbox Environments Operational
Developer Sandbox ? Operational
Monthly Sandbox ? Operational
API Operational
API Gateway Operational
Webhooks Operational
Company ERP Integrations Operational
QuickBooks Operational
Sage 100 Contractor Operational
Sage 300 Operational
Viewpoint Spectrum Operational
Viewpoint Vista Operational
Supporting Platforms Operational
Support Center Operational
Procore Community ? Operational
Procore Marketplace ? Operational
Procore Learn ? Operational
Procore Feedback ? Operational
procore.org Operational
Procore Developers Operational
procore.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Dec 5, 18:00-20:00 PST
Procore will be performing scheduled maintenance on Saturday, 12/5/20 between 6:00 PM and 8:00 PM Pacific. During this maintenance window, users may experience one or more interruptions in service. Thanks for your understanding as we work to improve the Procore platform.
Posted on Nov 20, 10:16 PST
Response Time ?
Fetching
Past Incidents
Dec 3, 2020

No incidents reported today.

Dec 2, 2020
Resolved - Our Engineering Team has restored normal functionality to Budget Snapshots and this issue is now resolved.
Dec 2, 17:31 PST
Identified - Our Engineering team has identified the issue with Budget Snapshots and is working to restore normal functionality.
Dec 2, 14:14 PST
Investigating - Our Engineering team is investigating an issue preventing customers from taking Budget Snapshots on app.procore.com
Dec 2, 13:53 PST
Resolved - This incident has been resolved.
Dec 2, 13:34 PST
Monitoring - Our Engineering team has implemented their solution and is monitoring the results to ensure a complete resolution.
Dec 2, 13:24 PST
Identified - We have identified the cause of the issue, and are working towards a solution.
Dec 2, 08:07 PST
Investigating - We are investigating an issue preventing the creation of Budget Custom Reports. Further updates will be added as they are available.
Dec 2, 08:03 PST
Resolved - Our engineering team has confirmed the normal functionality of viewing and downloads of images and PDFs across Procore. This incident has been resolved.

For those users who have been affected on our mobile platforms, clearing the app's cache will be necessary to restore full functionality. Instructions on doing this can be found here: https://support.procore.com/faq/how-do-i-manage-the-storage-the-procore-mobile-app-is-using-on-my-device
Dec 2, 12:31 PST
Monitoring - Normal viewing and download functionality has been restored to images and PDFs across Procore. We are monitoring to ensure this incident is resolved.
Dec 2, 11:13 PST
Identified - Our Engineering team has identified the issue preventing customers from viewing or downloading images and PDFs, and is working to restore normal functionality.
Dec 2, 09:44 PST
Update - We have confirmed that this is also affecting PDFs. At this time, customers are unable to view or download images and PDFs across several tools in Procore.
Dec 2, 09:33 PST
Investigating - Our Engineering team is investigating an issue preventing images from loading across all tools in Procore. We will provide updates as they are available.
Dec 2, 09:22 PST
Dec 1, 2020
Completed - The scheduled maintenance has been completed.
Dec 1, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 16:00 PST
Scheduled - Procore will be performing scheduled maintenance on our feedback website on Tuesday, 12/01/2020 between 4:00 and 5:00pm Pacific. During this maintenance window, users may experience one or more interruptions in service on feedback.procore.com. Thanks for your understanding as we work to improve the Procore platform.
Dec 1, 12:36 PST
Resolved - Our Engineering Team has mitigated delays and load issues. This issue is now resolved.
Dec 1, 13:08 PST
Monitoring - We have restored normal load times and are monitoring the situation to ensure a full resolution.
Dec 1, 08:47 PST
Identified - We have identified the cause of the delays, and are working towards a resolution.
Dec 1, 08:41 PST
Investigating - We are investigating an issue causing delays and possible errors loading pages in Procore. Further updates will be posted as they become available.
Dec 1, 08:24 PST
Resolved - Our Engineering Team has completed the maintenance and ERP functionality has been restored.
Dec 1, 13:01 PST
Identified - Our Engineering Team has implemented unplanned maintenance that may affect customers' ability to use ERP functionality within Procore. Updates will be posted as they become available.
Dec 1, 09:14 PST
Nov 30, 2020
Resolved - Our Engineering Team has restored normal functionality to RFIs and this issue is now resolved.
Nov 30, 10:52 PST
Monitoring - Our Engineering Team has restored normal functionality to RFIs and is now monitoring to ensure this issue is fully resolved.
Nov 30, 10:01 PST
Identified - Our Engineering Team has identified the cause of this issue and is working toward a resolution. Updates will be posted as they become available.
Nov 30, 09:31 PST
Investigating - Our Engineering Team is currently investigating issues with creating and editing RFIs. Updates will be posted as they become available.
Nov 30, 09:09 PST
Resolved - Our Engineering team has restored normal processing time to all jobs using Image Processing. This incident has been resolved.
Nov 30, 08:19 PST
Monitoring - Our Engineering team has restored normal functionality to our image processing and is monitoring the situation to ensure a complete resolution.
Nov 24, 18:28 PST
Update - Our Engineering Team is continuing to investigate issues with Image Processing. Updates will be posted as they become available.
Nov 24, 16:43 PST
Investigating - Our engineers are investigating an issue causing delays with the visibility of recently uploaded PDF, drawing and spec uploads, and potentially other systems utilizing our image processing. Further updates will be posted as they are available.
Nov 24, 06:09 PST
Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - Our Engineering team has restored normal functionality to the Office 365 Integration and Outlook Connector. This incident has been resolved.
Nov 26, 15:43 PST
Identified - Our Engineering team has identified an issue with the Office 365 integration. This is causing error messages when opening or editing Office 365 documents, as well as affecting the Outlook connector. Further updates will be provided as they are available.
Nov 26, 14:39 PST
Nov 25, 2020
Resolved - The issue with downloading files in Google Chrome has been mitigated. This incident has been resolved.
Nov 25, 22:14 PST
Identified - Our Engineering team has identified the issue with downloading files via Google Chrome. While we work to restore normal functionality, customers can download files using alternative browsers such as Safari and Firefox.
Nov 25, 09:19 PST
Investigating - Our Engineering Team is currently investigating issues with downloading files in Google Chrome. Updates will be posted as they become available.
Nov 25, 07:28 PST
Nov 24, 2020
Nov 23, 2020
Resolved - Our Engineering team has restored normal processing time to all jobs using image processing. This incident has been resolved.
Nov 23, 15:19 PST
Investigating - Our engineers are looking into delays in file preview generation, and potentially other processes utilizing our image processing. Further updates will be provided as they are available.
Nov 23, 10:45 PST
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - Our Engineering Team has restored normal functionality to Image Processing and this issue is now resolved.
Nov 19, 16:37 PST
Update - Our engineering team is continuing to work to address delays with image processing jobs. These include but are not limited to drawing and specification uploads, and the ability to view uploaded documents within Procore Apps.
Nov 19, 06:21 PST
Update - Our Engineering team has mitigated most of the delays with image processing but customers may still experience delays when viewing or downloading large documents on app.procore.com. We are continuing to investigate and will post additional updates as they are available.
Nov 18, 11:36 PST
Investigating - Our Engineering team is investigating delays in our image processing. This includes but is not limited to Drawing and Specification uploads. Further updates will be provided as they are available.
Nov 17, 07:14 PST
Resolved - This incident has been resolved.
Nov 19, 16:36 PST
Monitoring - Our Engineering team has restored functionality to PDF downloads with markups, and is monitoring the situation to ensure a complete resolution.
Nov 19, 10:52 PST
Investigating - Our Engineering team is investigating failures around customers downloading PDF documents with markup. This includes but is not limited to Drawings and Submittals. We will provide updates as more information becomes available.
Nov 19, 10:13 PST