System Status
Update - All invoicing detail pages are loading normally once again. This incident has been resolved.
Jan 20, 18:22 PST
Investigating - Our Engineering Team is currently investigating issues with loading the Owner Invoicing Detail page. Updates will be posted as they become available.
Jan 20, 16:58 PST
Global Services Operational
Login Operational
Emails - Inbound Operational
Emails - Outbound Operational
File Uploads Operational
File Downloads Operational
Image Processing ? Operational
PDF Generation Operational
Search Operational
Web Interface Operational
Procore Analytics Operational
Procore Connect Operational
Company Level Tools Operational
Admin Operational
Custom Reports Operational
Custom Tools Operational
Directory Operational
Documents Operational
Equipment Operational
Financials Operational
Inspections Operational
Permissions Operational
Planroom Operational
Portfolio Operational
Project Management Operational
Prequalifications Operational
Programs Operational
Quality and Safety Operational
Reports Operational
Schedule Operational
Timecard Operational
Timesheets Operational
Workflows Operational
Project Level Tools Operational
Assemble Operational
Equipment Operational
Admin Operational
Bidding Operational
Budgeting Operational
Change Events Operational
Change Orders Operational
Commitments Operational
Coordination Issues Operational
Crews Operational
Custom Reports Operational
Custom Tools Operational
Daily Log Operational
Direct Costs Operational
Directory Operational
Documents Operational
Drawings Operational
Emails Tool Operational
Extracts Operational
Forms Operational
Home Operational
Incidents Operational
Inspections Operational
Instructions Operational
Invoicing Operational
Meetings Operational
Models Operational
Observations Operational
Photos Operational
Prime Contract Operational
Punch List Operational
Reports Operational
Requisitions Operational
RFIs Operational
Schedule Operational
Specifications Operational
Submittals Operational
Tasks Operational
Templates Operational
Timesheets Operational
Transmittals Operational
Reports Operational
Procore Owners Platform Operational
Dashboard Operational
Login Operational
Reporting Operational
Capital Planning Operational
Project Page Operational
Bid Room Operational
Contract Room Operational
Mobile Platforms Operational
Android Procore Application Operational
iOS Procore Application Operational
Push Notifications Operational
Windows Platform Operational
Procore Sync Operational
Procore Application for Windows Operational
Procore Drive Operational
Procore Imports Operational
Procore Extracts Operational
Office 365 Integration Operational
Virtual Design and Construction (VDC) Plugin Operational
Sandbox Environments Operational
Developer Sandbox ? Operational
Monthly Sandbox ? Operational
API Operational
API Gateway Operational
Webhooks Operational
Company ERP Integrations Operational
QuickBooks Operational
Sage 100 Contractor Operational
Sage 300 Operational
Viewpoint Spectrum Operational
Viewpoint Vista Operational
Supporting Platforms Operational
Support Center Operational
Procore Community ? Operational
Procore Marketplace ? Operational
Procore Learn ? Operational
Procore Feedback ? Operational
procore.org Operational
Procore Developers Operational
procore.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Jan 22, 18:00-20:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 09:04 PST
Scheduled - Procore will be performing scheduled maintenance on Friday, January 23rd between 6:00 PM and 8:00 PM Pacific. During this maintenance window, users may experience interruptions in exporting PDFs, and scheduled reports will not be sent during the maintenance window. Thanks for your understanding as we work to improve the Procore platform.
Jan 20, 08:56 PST
Scheduled Maintenance Jan 30, 18:00-19:00 PST
Procore will be performing scheduled maintenance on Saturday, 1/30/2021 between 6:00 PM and 7:00 PM Pacific. During this maintenance window, users may experience one or more interruptions in service. Thanks for your understanding as we work to improve the Procore platform.
Posted on Jan 20, 12:10 PST
Response Time ?
Fetching
Past Incidents
Jan 20, 2021
Resolved - Punch List PDFs are exporting normally once again. This incident has been resolved.
Jan 20, 19:24 PST
Investigating - We are aware of an issue causing Punch List PDFs to fail to export and are working towards a solution. Further updates will be posted as they are avaliable.
Jan 20, 17:31 PST
Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021
Resolved - Our Engineering Team has restored normal functionality to the Developer Portal and this issue is now resolved.
Jan 15, 12:23 PST
Investigating - Our Engineering Team is currently investigating issues with accessing and loading the Developer Portal, which also affects the Procore Marketplace as well. Updates will be posted as they become available.
Jan 15, 12:00 PST
Resolved - All image processing times have returned to normal. This incident has been resolved.
Jan 15, 07:50 PST
Monitoring - A solution has been implemented, and we are monitoring the results. The delay being experienced is decreasing and we will post further updates once normal processing times have returned.
Jan 15, 07:23 PST
Identified - We have identified the cause of the delays being experienced and are working towards a solution. We will continue to post updates as they become available.
Jan 15, 07:13 PST
Investigating - We are investigating an issue that may be causing delays in some PDF emails and other image processing services. Further updates will be provided as they are available.
Jan 15, 06:34 PST
Jan 14, 2021
Resolved - Our Engineering Team has restored normal functionality to the Company Timesheets tool and this issue is now resolved.
Jan 14, 20:02 PST
Investigating - Our Engineering Team is currently investigating issues with loading the Company Timesheets tool. Updates will be posted as soon as they become available.
Jan 14, 16:47 PST
Resolved - This incident has been resolved.
Jan 14, 10:54 PST
Monitoring - We have restored normal operations and are monitoring the situation to ensure a complete resolution.
Jan 14, 09:09 PST
Investigating - We are investigating issues causing slow load times and error pages in Procore. Further updates will be posted as they are available.
Jan 14, 08:50 PST
Jan 13, 2021
Resolved - Our Engineering Team has restored normal functionality to the Procore Web Interface and this incident is now resolved.
Jan 13, 18:08 PST
Update - Our Engineering Team is continuing to investigate issues with accessing and loading Procore. Updates will be posted as they become available.
Jan 13, 16:52 PST
Investigating - Our Engineering Team is currently investigating issues with accessing and loading Procore. Updates will be posted as they become available.
Jan 13, 12:30 PST
Jan 12, 2021
Resolved - Our Engineering Team has restored normal functionality to the Bidding tool and this issue is now resolved.
Jan 12, 08:56 PST
Monitoring - Our Engineering Team has restored normal functionality to the Bidding tool and is monitoring to ensure this issue is fully resolved.
Jan 11, 17:42 PST
Investigating - Our Engineering Team is currently investigating issues with editing Bid Packages. Updates will be posted as they become available.
Jan 11, 15:17 PST
Jan 11, 2021
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
Resolved - This incident has been resolved.
Jan 7, 11:37 PST
Monitoring - We have restored normal functionality to Analytics and are monitoring the situation to ensure a complete resolution.
Jan 7, 10:34 PST
Identified - We have identified the cause of the issues and are working towards a solution.
Jan 7, 05:18 PST
Investigating - Our Engineering team is currently investigating an issue causing some Analytics data to be out of date. Further updates will be provided as they are available.
Jan 7, 05:08 PST
Resolved - This issue has been resolved with the release of iOS App version 2020.1228.1. If you have been affected by this, please update to this version to resolve the issue.
Jan 7, 10:26 PST
Monitoring - Our Engineering team has released their solution and are monitoring the situation to ensure a complete resolution. All new inspections are unaffected by this issue.

For those that were affected by this issue, please contact our support team with any questions.
Jan 5, 12:36 PST
Identified - Our engineering team has identified the cause of the issue and is working towards a resolution.
Jan 5, 05:04 PST
Investigating - We are investigating an issue when iOS users respond to an Inspection Item after an Inspection has been created, and an activity added. This is only affecting users of the iOS app version 2020.1214. Further updates will be provided as they are available.
Jan 4, 12:03 PST
Resolved - All issues affecting our Procore Owners Platform Support availability have been resolved. We apologize for the inconvenience.
Jan 7, 05:15 PST
Investigating - Our Support team for the Procore Owners Platform is currently unavailable. We are looking into the situation and will post updates as they become available.

If support is needed, please submit an email ticket to support-owners@procore.com and a support member will get back to you as soon as possible.
Jan 6, 12:08 PST
Jan 6, 2021