Procore Technologies Status

System Status

All Systems Operational

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Android Application Operational

iOS Application Operational

Procore Sync Operational

Web Interface Operational

Windows Application Operational

Support Center Operational

Procore Community Operational

Procore Marketplace Operational

Procore Owner Platform Operational

API Gateway Operational

Emails - Inbound Operational

Emails - Outbound Operational

File Uploads Operational

File Downloads Operational

Image Processing Operational

PDF Generation Operational

Push Notifications Operational

Search Operational

Sandbox Environments Operational

Developer Sandbox Operational

Monthly Sandbox Operational

Webhooks Operational

Company Admin Operational

Company Custom Reports Operational

Company Custom Tools Operational

Company Directory Operational

Company Documents Operational

Company ERP Integrations Operational

Integration by Procore for Viewpoint Spectrum Operational

Integration by Ryvit for Viewpoint Vista Operational

QuickBooks Operational

Sage 100 Contractor Operational

Sage 300 Operational

Company Inspections Operational

Company Planroom Operational

Company Portfolio Operational

Company Programs Operational

Company Reports Operational

Company Schedule Operational

Company Timecard Operational

Company Timesheets Operational

Company Workflows Operational

Project Admin Operational

Project Bidding Operational

Project Budgeting Operational

Project Change Events Operational

Project Change Orders Operational

Project Commitments Operational

Project Coordination Issues Operational

Project Crews Operational

Project Custom Reports Operational

Project Custom Tools Operational

Project Daily Log Operational

Project Direct Costs Operational

Project Directory Operational

Project Documents Operational

Project Drawings Operational

Project Emails Operational

Project Extracts Operational

Project Forms Operational

Project Home Operational

Project Incidents Operational

Project Inspections Operational

Project Instructions Operational

Project Invoicing Operational

Project Meetings Operational

Project Models Operational

Project Observations Operational

Project Photos Operational

Project Prime Contract Operational

Project Punch List Operational

Project Reports Operational

Project Requisitions Operational

Project RFIs Operational

Project Schedule Operational

Project Specifications Operational

Project Submittals Operational

Project Tasks Operational

Project Templates Operational

Project Timesheets Operational

Project Transmittals Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Response Time

Fetching

Past Incidents

May 27, 2020

No incidents reported today.

May 26, 2020

Attachments on Owner Payment Applications are not Saving

Resolved - Our R&D team has restored functionality to Owner Payment Application Attachments. We now consider this incident to be resolved.
May 26, 11:54 PDT

Identified - Our R&D team has identified the cause of the problem and is working on implementing a solution.
May 26, 08:12 PDT

Investigating - Our R&D team is investigating a problem causing attachments on Owner Payment Applications to fail to save. Further updates will be posted as they become available.
May 26, 07:47 PDT

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

Markups Missing on Drawings

Resolved - This incident has been resolved.
May 23, 17:56 PDT

Monitoring - Our Engineering Team has restored normal functionality to Project Drawings. All markups that were previously not appearing on drawings are now present. We will continue to monitor to ensure this incident is resolved.
May 23, 11:52 PDT

Update - Our Engineering Team is continuing to resolve the issue of previously-visible markups not appearing on Drawings. At this time, there are no ongoing issues with new markups or new creations.
May 23, 10:09 PDT

Update - Our Engineering Team is continuing to work on resolving the issue of previously-visible markups not appearing on Drawings. Updates will be posted as they become available.
May 22, 15:45 PDT

Update - Our R&D team has identified the cause of previously-visible markups not appearing and is continuing to work towards a solution.
May 22, 12:12 PDT

Identified - Our R&D team has identified the cause of the missing markups and is working towards a solution.
May 22, 08:54 PDT

Investigating - Our R&D team is currently investigating reports of markups failing to load on drawings. Further updates will be posted as they are available.
May 22, 07:50 PDT

May 22, 2020

May 21, 2020

500 Errors When Exporting PDFs and Navigating Procore

Resolved - Our Engineering Team has restored normal functionality to exporting PDF's and this issue is now resolved.
May 21, 15:30 PDT

Monitoring - Our R&D team has put a solution in place and we are monitoring the situation to ensure a full resolution. We are now processing a large number of background jobs and emails that have been queued during this incident. Further information will be provided once these tasks have been completed.
May 21, 11:46 PDT

Update - Our R&D team is continuing to work towards a solution to issues being experienced in Procore. As part of this effort, resources are being reallocated to stabilize the web browsing experience. This reallocation will cause a minimal increase in processing times for some background jobs. We appreciate your patience and will continue to provide updates as they are available.
May 21, 10:34 PDT

Investigating - We are continuing to investigate these issues.
May 21, 08:55 PDT

Update - We are continuing to investigate errors exporting PDFs and when navigating the Procore Web App. Updates will continue to be provided as they are available.
May 21, 08:05 PDT

Monitoring - Our R&D team has implemented a solution and are monitoring the results to ensure a full recovery.
May 21, 07:42 PDT

Identified - Our R&D team has identified the cause of the errors and is working towards a solution.
May 21, 05:46 PDT

Investigating - Our R&D team is investigating the cause of 500 errors which are occurring when exporting PDFs. Further updates will be provided as they are available.
May 21, 05:36 PDT

May 20, 2020

No incidents reported.

May 19, 2020

Drawing Upload and Email Delays

Resolved - This incident has been resolved.
May 19, 10:14 PDT

Monitoring - Our R&D team has a solution in place, and is monitoring the situation to ensure a full resolution.
May 19, 05:17 PDT

Identified - Our Engineering Team has identified this issue and is working toward a resolution.
May 19, 04:38 PDT

Update - We are continuing to investigate this issue.
May 19, 04:34 PDT

Update - Our Engineering Team has identified an issue with our background processing that is causing delays for features such as drawing uploads and emails.
May 19, 04:26 PDT

Investigating - Our Engineering Team is currently investigating issues with Drawing uploads not processing. Updates will be posted as they become available.
May 19, 04:19 PDT

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
May 16, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 18:01 PDT

Scheduled - Procore will be performing scheduled maintenance on Saturday, May 16, 2020, between 6:00 PM and 8:00 PM Pacific time. During this maintenance window, users may experience one or more interruptions in service. Thanks for your understanding as we improve the Procore platform.
May 11, 09:13 PDT

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

Scheduled Report Distributions Failing to Send

Resolved - We now consider this incident to be resolved.
May 13, 13:15 PDT

Monitoring - Our R&D team has a solution in place, and all missed jobs have now been processed. We are monitoring the situation to ensure a complete resolution.
May 13, 11:07 PDT

Investigating - Our R&D team is investigating problems with scheduled report distributions failing to send. Updates will be posted as they become available.
May 13, 07:37 PDT

Drawing Download Emails Not Being Received

Resolved - We now consider this incident to be resolved.
May 13, 12:26 PDT

Monitoring - Our Engineering Team has restored normal functionality to Drawing Downloads and is monitoring to ensure this issue is fully resolved.
May 13, 09:49 PDT

Investigating - Our R&D team is investigating a problem causing drawing download emails to fail to send. Updates will be provided as they are available.
May 13, 07:51 PDT