System Status
All Systems Operational

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Web Interface   Operational
Inbound Emails   Operational
Outbound Emails   Operational
PDF Generation   Operational
Image Processing   ? Operational
File Uploads   Operational
File Downloads   Operational
Scheduled Maintenance   Operational
Project Home   Operational
Project Emails   Operational
Project Bidding   Operational
Project Prime Contract   Operational
Project Direct Costs   Operational
Project Budgeting   Operational
Project Commitments   Operational
Project Change Events   Operational
Project Change Orders   Operational
Project Change Events   Operational
Project RFIs   Operational
Project Submittals   Operational
Project Transmittals   Operational
Project Inspections   Operational
Project Observations   Operational
Project Punch List   Operational
Project Meetings   Operational
Project Schedule   Operational
Project Daily Log   Operational
Project Reports   Operational
Project Photos   Operational
Project Drawings   Operational
Project Specifications   Operational
Project Documents   Operational
Project Directory   Operational
Project Custom Tools   Operational
Project Admin   Operational
Company Programs   Operational
Company Portfolio   Operational
Company Planroom   Operational
Company Timecard   Operational
Company Schedule   Operational
Company Directory   Operational
Company Inspections   Operational
Company Reports   Operational
Company Documents   Operational
Company Custom Tools   Operational
Company ERP Integrations Operational
Sage 300   Operational
Spectrum   Operational
QuickBooks   Operational
Viewpoint   Operational
Company Workflows   Operational
Company Admin   Operational
Project Extracts   Operational
Project Templates   Operational
Change History Subtab   Operational
iOS Application   Operational
Android Application   Operational
Windows Application   Operational
Project Requisitions   Operational
Company Custom Reports   Operational
Project Custom Reports   Operational
Support Center   Operational
Login   Operational
Push Notification   Operational
Procore Sync   Operational
Webhooks   Operational
Sandbox Environments Operational
Monthly Sandbox   ? Operational
Developer Sandbox   ? Operational
Search   Operational
Automatic Drawing Hyperlinking   Operational
API Gateway   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Response Time ?
Fetching
Past Incidents
Dec 13, 2018

No incidents reported today.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018
Intermittent errors accessing app.procore.com
Resolved - Our monitoring has shown no further errors and all delayed requests have been processed. Once again, Thank for your patience during this catch up process.
Dec 10, 16:40 PST
Monitoring - The solution for these issues has been implemented. We will monitor for any further errors while our processes catch up with the requests that have been made during this time and we will update as soon as that completes.
Dec 10, 14:54 PST
Update - While we continue to work on a full resolution for the intermittent issues seen today with our hosting provider the errors have not been seen since 8:30 am PST. The delays seen in certain processes as mentioned will continue as we work toward this resolution and we will update as information comes available. Thank you for your patience and understanding.
Dec 10, 12:11 PST
Update - While we work with our hosting provider on a solution for these issues, there will be some delays in certain processes. These include but are not limited to drawing uploads, specification uploads, outbound emails, and project template creation.
Dec 10, 10:12 PST
Identified - Our engineering team has identified the cause of these issues and we are working with our hosting provider on a solution at this time.
Dec 10, 08:49 PST
Investigating - Users at this time may be experiencing intermittent errors when accessing app.procore.com. Our engineering teams are investigating the cause at this time.
Dec 10, 08:40 PST
Dec 9, 2018

No incidents reported.

Dec 8, 2018
Web App & Search Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 18:00 PST
Scheduled - Procore will be performing scheduled maintenance on our web application and search infrastructure on Saturday, December 8, 2018, from 6:00pm to 7:00pm Pacific time. During this maintenance window, users may experience one or more interruptions in service. Also during this window, drawing hyperlink generation and some search functionality will be unavailable. Thanks for your patience as we work to improve the Procore platform.
Dec 5, 11:23 PST
Dec 7, 2018
Errors being seen on certain views in the Submittals tool as well as when downloading drawings using our mobile applications.
Resolved - This incident has been resolved.
Dec 7, 07:27 PST
Update - We have not seen these errors recur since moving this incident to Monitoring status, but are still awaiting confirmation from our hosting provider that the issue is resolved. We will provide further updates as they become available.
Dec 6, 21:24 PST
Monitoring - The impact from this issue has ceased and users are again able to access views and download drawings as expected. We will continue to monitor for any further impact and we thank you for your patience.
Dec 6, 15:07 PST
Update - While we are working on a fix for these errors we have seen further areas of impact and would like to update that the same errors have been seen in Project Photos as well as in Change Orders as well as other tools. We continue to work on a fix for these errors and will update as more information comes available.
Dec 6, 11:52 PST
Identified - We have identified the issue causing these errors and are working on a fix. We will update again as soon as more information is available.
Dec 6, 11:07 PST
Investigating - Some users may be experiencing errors currently when attempting to access some views in the Submittals tool as well as when downloading drawings through our mobile applications. Our engineering teams are investigating the cause of this issue.
Dec 6, 09:50 PST
Dec 6, 2018
RFI Overdue Emails
Resolved - This Incident has been resolved and RFI Overdue Emails are now sending as intended.
Dec 6, 11:40 PST
Investigating - We are aware of reports of users getting multiple RFI overdue emails. Our Engineers are currently working to resolve the issue.
Dec 6, 09:41 PST
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018
Intermittent errors on app.procore.com
Resolved - Our monitoring has shown no further impact and we now consider this issue to be resolved.
Dec 3, 13:17 PST
Monitoring - A fix has been implemented and we will continue to monitor for errors on app.procore.com to ensure there is not new impact.
Dec 3, 12:25 PST
Update - We are aware of intermittent errors occurring on app.procore.com currently. We have identified the cause and are working on a fix for the issue.
Dec 3, 12:18 PST
Identified - We are aware of intermittent errors occurring on app.procore.com currently. We have identified the cause and are working on a fix for the issue.
Dec 3, 12:13 PST
Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018
Intermittent Procore Errors
Resolved - This incident has been resolved.
Nov 29, 17:36 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 12:08 PST
Update - We are continuing to work on a fix for this issue.
Nov 29, 11:20 PST
Update - We are continuing to work on a fix for this issue.
Nov 29, 10:18 PST
Identified - We are aware of intermittent errors occurring on app.procore.com at the moment. We are investigating the cause.
Nov 29, 10:00 PST
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