Our engineering team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved. Impact Duration: 583 minutes (from 1/13/2022 8:51 AM PT to 1/13/2022 6:34 PM PT)
Posted Jan 13, 2022 - 20:53 PST
Monitoring
Our engineering team has implemented their solution for the issue causing existing company logo's to be removed when selecting "Save Changes" under the Admin Company Level Tool and are monitoring the situation to ensure a complete resolution.
Additional Updates will be posted as soon as they are available
Posted Jan 13, 2022 - 18:34 PST
Identified
Our engineering team has identified the underlying cause of the issue causing existing company logo's to be removed when selecting "Save Changes" under the Admin Company Level Tool and is working towards a solution.
Additional Updates will be posted as soon as they are available.
Posted Jan 13, 2022 - 12:44 PST
Update
Our engineering team is investigating an issue causing existing company logo's to be removed when selecting "Save Changes" under the Admin Company Level Tool.
Additional Updates will be posted as soon as they are available.
Posted Jan 13, 2022 - 11:06 PST
Investigating
Our engineering team is investigating an issue causing existing company logo's to be removed when selecting "Save Changes" under the Admin Company Level Tool.
Additional Updates will be posted every 30 minutes.
Posted Jan 13, 2022 - 10:09 PST
This incident affected: Company Level Tools (Admin).