Degradation to Directory Vendor Merges

Incident Report for Procore Technologies

Resolved

During the incident, users experienced vendor merges stuck at an "in progress" status. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Nov 18, 2022 - 17:45 PST

Identified

Our engineering team has identified the cause of stuck vendor merges in the Directory Tool. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.
Posted Nov 18, 2022 - 10:47 PST

Investigating

Our engineering team is investigating an issue where some users may be experiencing vendor merges stuck at an "in progress" status.

Additional updates will be provided as new information becomes available.
Posted Nov 18, 2022 - 10:46 PST
This incident affected: Company Level Tools (Directory).