Drawings Tools Service Disruption

Incident Report for Procore Technologies

Resolved

During the incident, users may have experienced intermittent errors or were unable to access the Drawings tool, including encountering a blank screen when attempting to view drawings. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Jul 22, 2026 - 02:33 PDT

Monitoring

Our engineering team has implemented a solution to remediate intermittent errors affecting some customers when accessing the Drawings tool. We are monitoring the situation to ensure a complete resolution.
Posted Jul 22, 2026 - 01:58 PDT

Identified

Our engineering team has identified the cause of intermittent errors affecting some customers when accessing the Drawings tool. We are actively working towards a solution.
Posted Jul 22, 2026 - 01:50 PDT

Investigating

Our engineering team is investigating issues with accessing the Drawings tool, including some users experiencing a blank screen. We are actively working towards a solution.
Posted Jul 22, 2026 - 01:20 PDT
This incident affected: Project Level Tools (Drawings).