Support Phone Outage

Incident Report for Procore Technologies

Resolved

We have restored normal functionality to all of our support numbers. This incident has been resolved.

Posted May 23, 2022 - 15:32 PDT

Update

We have restored functionality to our standard support phone lines. We are continuing to work towards resolving the issues occurring with our Premier and other specialized numbers.

Posted May 23, 2022 - 09:00 PDT

Investigating

We are investigating an issue preventing calls into our support team to complete as expected. We will post additional updates as information becomes available.

If you need to contact support, you can reach out using email or our live chat feature.

Posted May 21, 2022 - 16:05 PDT

This incident affected: Supporting Platforms (Support Center).