During the incident, users were unable to access the Documents Tool. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Dec 15, 2025 - 04:48 PST
Update
The implemented solution has successfully restored service stability. Users should now be able to access the Documents tool. We will continue to monitor system performance closely to ensure full resolution.
Posted Dec 15, 2025 - 04:14 PST
Monitoring
Our engineering team has implemented a solution to remediate the inability to access the Documents tool. We are monitoring the situation to ensure a complete resolution.
Additional updates will be provided as new information becomes available.
Posted Dec 15, 2025 - 04:03 PST
Investigating
Our engineering team is investigating users being unable to access the Documents tool. We are actively working towards a solution.
Additional updates will be provided as new information becomes available.
Posted Dec 15, 2025 - 03:37 PST
This incident affected: Company Level Tools (Documents).