Email Service Degradation

Incident Report for Procore Technologies

Resolved

During the incident, users experienced delays in outbound emails. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Oct 27, 2022 - 09:42 PDT

Monitoring

Our engineering team has implemented a solution to remediate delays in outbound emails. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.
Posted Oct 27, 2022 - 08:54 PDT

Identified

Our engineering team has identified the cause of delays in outbound emails from the platform. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.
Posted Oct 27, 2022 - 08:35 PDT

Investigating

Our engineering team is investigating an issue where a subset users may be experiencing delays in receiving outbound emails from the platform

Additional updates will be provided as new information becomes available.
Posted Oct 27, 2022 - 07:37 PDT
This incident affected: Global Services (Emails - Outbound).