Developer Sandbox is not reachable

Incident Report for Procore Technologies

Resolved

During the incident, users were unable to reach sandbox.procore.com. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Oct 05, 2023 - 11:05 PDT

Monitoring

Our engineering team has implemented a solution to remediate an issue reaching developer sandbox environment. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.
Posted Oct 04, 2023 - 12:03 PDT

Update

We are continuing to investigate this issue.
Posted Oct 04, 2023 - 11:33 PDT

Investigating

Our engineering team is investigating an issue where users may be experiencing issues reaching developer sandbox environment.

Additional updates will be provided as new information becomes available.
Posted Oct 04, 2023 - 11:25 PDT
This incident affected: Sandbox Environments and API (Developer Sandbox).