Our engineering team has restored normal functionality to all PDF downloads. This incident has been resolved.
Posted Nov 18, 2020 - 09:16 PST
Update
Our Engineering team is continuing to investigate issues with downloading PDFs with markups. This includes but may not be limited to Drawings and Submittals.
Posted Nov 18, 2020 - 07:42 PST
Investigating
Our engineering team is investigating an issue causing failures in some Drawing downloads with markup. Further updates will be provided as they are available.
Posted Nov 18, 2020 - 07:35 PST
This incident affected: Global Services (File Downloads) and Project Level Tools (Drawings, Submittals).