During the incident, some users experienced delays with email delivery and upload processing. Our engineering team has restored normal functionality, this incident has been resolved.
Posted May 07, 2024 - 11:40 PDT
Monitoring
Our engineering team has implemented a solution to remediate delays with email delivery and uploads in some tools. We are monitoring the situation to ensure a complete resolution.
Additional updates will be provided as new information becomes available.
Posted May 07, 2024 - 11:17 PDT
Identified
Our engineering team has identified the cause of delays for some users with email delivery and uploads. We are actively working towards a solution.
Additional updates will be provided as new information becomes available.
Posted May 07, 2024 - 10:59 PDT
Investigating
Our engineering team is investigating an issue where users may be experiencing delays with email delivery and uploads in some tools.
Additional updates will be provided as new information becomes available.
Posted May 07, 2024 - 10:45 PDT
This incident affected: Global Services (Emails - Outbound, File Uploads) and Project Level Tools (Documents, Drawings, Specifications).