The issues causing 500 errors for our Monthly Sandbox environment have been resolved and are no longer impacting customers. Thank you for your patience and we apologize for today’s interruption.
Posted Sep 17, 2021 - 16:57 PDT
Monitoring
The issues causing 500 errors for our Monthly Sandbox environment have been fixed and are no longer impacting customers. We are monitoring for any other issues and will provide and update as soon as we have further information.
Posted Sep 17, 2021 - 14:53 PDT
Identified
We have identified the cause of these errors and our Engineers are working on a solution. We will provide an update as soon as one is available.
Posted Sep 17, 2021 - 09:57 PDT
Investigating
Our engineering team is investigating an issue causing 500 errors for our Monthly Sandbox environment. We will post additional updates as they become available.
Posted Sep 17, 2021 - 09:07 PDT
This incident affected: Sandbox Environments and API (Monthly Sandbox).