Intermittent Company Directory errors

Incident Report for Procore Technologies

Resolved

During the incident, users experienced error pages on the Company Directory tool. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Mar 29, 2023 - 17:43 PDT

Monitoring

Our engineering team has implemented a solution to remediate the errors seen on the Company Directory tool. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.
Posted Mar 29, 2023 - 17:33 PDT

Identified

Our engineering team has identified the cause of the intermittent error pages in the Company Directory. We are continuing to work towards a solution.

Additional updates will be provided as new information becomes available.
Posted Mar 29, 2023 - 17:03 PDT

Update

Our engineering team is continuing to investigate an issue where users may see errors in the Company Directory tool.

Thank you for your patience, additional updates will be provided as new information becomes available.
Posted Mar 29, 2023 - 16:40 PDT

Investigating

Our engineering team is investigating an issue where users may see errors in the Company Directory tool.

Additional updates will be provided as new information becomes available.
Posted Mar 29, 2023 - 14:40 PDT
This incident affected: Company Level Tools (Directory).