During the incident, users experienced an issue where some users may not be able to reach payments settings from their freemium account settings and may not be able to reach Payment Requirements. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Oct 05, 2023 - 18:35 PDT
Monitoring
Our engineering team has implemented a solution to remediate an issue where some users may not be able to reach payments settings from their freemium account settings and may not be able to reach Payment Requirements. We are monitoring the situation to ensure a complete resolution.
Additional updates will be provided as new information becomes available.
Posted Oct 05, 2023 - 18:29 PDT
Identified
Our engineering team has identified the cause of an issue where some users may not be able to reach payments settings from their freemium account settings and may not be able to reach Payment Requirements. We are actively working towards a solution.
Additional updates will be provided as new information becomes available.
Posted Oct 05, 2023 - 17:10 PDT
Investigating
Our engineering team is investigating an issue where some users may not be able to reach payments settings from their freemium account settings. Some users may not be able to reach Payment Requirements.
Additional updates will be provided as new information becomes available.
Posted Oct 05, 2023 - 17:04 PDT
This incident affected: Project Level Tools (Invoicing).