Some Scheduled Emails Failed to Send

Incident Report for Procore Technologies

Resolved

We now consider this incident to be resolved.

Posted Mar 11, 2020 - 06:08 PDT

Monitoring

The problems causing some emails to be missed have been mitigated, and previously failed emails have been sent. We are monitoring the situation to ensure a full resolution.

Posted Mar 10, 2020 - 10:41 PDT

Identified

The cause of the emails failure to send has been identified, and we are working towards a resolution.

Posted Mar 10, 2020 - 08:34 PDT

Investigating

Our engineers are investigating a problem causing some scheduled emails to fail to send. We will post updates as they become available.

Posted Mar 10, 2020 - 07:50 PDT

This incident affected: Global Services (Emails - Outbound).