Users being redirected to developer.procore.com

Incident Report for Procore Technologies

Resolved

During the incident, users were redirected away from the Procore application from 4:17 PM CT to 4:23 PM CT. Our engineering team has restored normal functionality. Please refresh your browser and delete the cache to access Procore application.

This incident has been resolved.
Posted Oct 25, 2024 - 15:33 PDT

Monitoring

Our engineering team has implemented a solution to remediate the redirect issue. Please refresh your browser and delete the cache to access Procore application. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.
Posted Oct 25, 2024 - 14:55 PDT

Identified

Our engineering team has identified the cause of the redirect. Please refresh your browser and delete the cache to access Procore application.

Additional updates will be provided as new information becomes available.
Posted Oct 25, 2024 - 14:34 PDT

Update

We are continuing to investigate this issue.
Posted Oct 25, 2024 - 14:29 PDT

Investigating

Our engineering team is investigating an issue where users may be redirected to developer.procore.com when logging into Procore application.

Additional updates will be provided as new information becomes available.
Posted Oct 25, 2024 - 14:28 PDT
This incident affected: Supporting Platforms (procore.com, Procore Developers, Supporting Platforms: Procore Marketplace) and Global Services (Login).