Our Engineering team has restored normal processing time to all jobs using Image Processing. This incident has been resolved.
Posted Nov 30, 2020 - 08:19 PST
Monitoring
Our Engineering team has restored normal functionality to our image processing and is monitoring the situation to ensure a complete resolution.
Posted Nov 24, 2020 - 18:28 PST
Update
Our Engineering Team is continuing to investigate issues with Image Processing. Updates will be posted as they become available.
Posted Nov 24, 2020 - 16:43 PST
Investigating
Our engineers are investigating an issue causing delays with the visibility of recently uploaded PDF, drawing and spec uploads, and potentially other systems utilizing our image processing. Further updates will be posted as they are available.
Posted Nov 24, 2020 - 06:09 PST
This incident affected: Global Services (File Uploads) and Project Level Tools (Drawings, Specifications).