Multiple tools sending errors to users

Incident Report for Procore Technologies

Resolved

During the incident, users experienced errors from multiple tools. Our engineering team has restored normal functionality, this incident has been resolved.
Posted May 22, 2025 - 16:33 PDT

Monitoring

Our engineering team has implemented a solution to remediate the errors seen across multiple tools. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.
Posted May 22, 2025 - 15:15 PDT

Update

We are continuing to investigate the issue with multiple tools sending errors to users.

More information as soon as it's available.
Posted May 22, 2025 - 14:45 PDT

Update

We are continuing to investigate this issue.
Posted May 22, 2025 - 14:37 PDT

Investigating

Our engineering team is investigating multiple tools sending errors to users. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.
Posted May 22, 2025 - 14:30 PDT
This incident affected: Project Level Tools (Change Orders, Commitments, Daily Log, Emails Tool, Inspections, Meetings, RFIs, Submittals, Transmittals).