Customers are unable to save Related Items on Prime Contracts, Commitments, and Change Orders

Incident Report for Procore Technologies

Resolved

Our Engineering team has restored normal functionality and this incident is resolved.
Posted Sep 09, 2019 - 15:15 PDT

Monitoring

Our Engineering team has restored functionality and customers are now able to save Related Items on Project Prime Contracts, Project Commitments and Project Change Orders. We will continue monitoring to confirm the issue is resolved.
Posted Sep 09, 2019 - 15:08 PDT

Identified

Our Engineering team has identified the issue that prevents customers from saving Related Items on Project Prime Contracts, Project Commitments and Project Change Orders and is working on restoring functionality.
Posted Sep 09, 2019 - 14:57 PDT

Investigating

Our Engineering team is investigating an issue that prevents customers from saving Related Items on Project Prime Contracts, Project Commitments and Project Change Orders.
Posted Sep 09, 2019 - 13:31 PDT
This incident affected: Project Level Tools (Change Orders, Commitments, Prime Contract).