Issues Accessing Portfolio and Payments Tools

Incident Report for Procore Technologies

Resolved

During the incident, some users experienced errors on the Portfolio page, as well as missing features in the Payments tool. Our engineering team has restored normal functionality, this incident has been resolved.

Posted Aug 07, 2024 - 11:18 PDT

Monitoring

Our engineering team has implemented a solution to remediate errors for some customers on the Portfolio and Payments tools. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.

Posted Aug 07, 2024 - 11:05 PDT

Investigating

Our engineering team is investigating an issue where some users may be experiencing errors while accessing the Portfolio tool.

Additional updates will be provided as new information becomes available.

Posted Aug 07, 2024 - 09:53 PDT

This incident affected: Company Level Tools (Portfolio, Procore Pay).