Issues Downloading Individual Drawings with Markup

Incident Report for Procore Technologies

Resolved

We now consider this incident to be resolved.

Posted Mar 09, 2020 - 15:43 PDT

Monitoring

Engineering has the fix in place for the downloading issue, and we are monitoring the situation to ensure a full resolution.

Posted Mar 09, 2020 - 15:29 PDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 09, 2020 - 14:26 PDT

Identified

Our engineering team has identified the cause of the download failures and is working towards a solution.

Posted Mar 09, 2020 - 11:41 PDT

Investigating

Our Engineering Team is currently investigating issues downloading individual drawings with markup. Updates will be posted as they become available.

Posted Mar 09, 2020 - 11:39 PDT

This incident affected: Project Drawings.