Delayed Webhooks for a Subset of Customers

Incident Report for Procore Technologies

Resolved

We have confirmed that normal operations have been restored to webhooks. This incident has been resolved.

Posted Apr 23, 2021 - 13:22 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 23, 2021 - 11:18 PDT

Monitoring

We have restored our Webhook performance to normal delivery times and are monitoring the situation to ensure a complete resolution. We will continue to post updates as they are available.

Posted Apr 23, 2021 - 11:18 PDT

Investigating

Our engineering team is currently investigating an issue causing delays in webhooks for a subset of our customers. We will continue to post updates as they become available.

Posted Apr 23, 2021 - 11:01 PDT

This incident affected: Sandbox Environments and API (Webhooks).