Issues Downloading & Emailing Drawings with Markup

Incident Report for Procore Technologies

Resolved

During the incident we experienced an issue causing a failure to download or email drawings with markups. Our engineering team has restored normal functionality. This incident has been resolved.

Posted Sep 08, 2022 - 14:37 PDT

Identified

Our engineering team has identified the cause of the failing downloads and emails of drawings with markup, and is working towards a solution. We will continue to post updates as they are available.

Posted Sep 08, 2022 - 13:04 PDT

Investigating

Our engineering team is investigating an issue causing some downloads and emails of drawings with markup to fail. We will post additional information as it becomes available.

Posted Sep 08, 2022 - 12:46 PDT

This incident affected: Project Level Tools (Drawings).