Recipient List Blank When Emailing Items

Incident Report for Procore Technologies

Resolved

Our engineering team has implemented their solution and user are now able to select email recipients as expected. This incident has been resolved.

Posted Sep 02, 2021 - 14:00 PDT

Identified

Our engineering team has identified the cause of the blank recipient lists and is working towards a solution. We will continue to post updates as they become available.

Posted Sep 02, 2021 - 11:39 PDT

Investigating

Our engineering team is investigating an issue causing a blank list of available recipients when emailing items from Procore. We will post additional updates as they become available.

Posted Sep 02, 2021 - 11:26 PDT

This incident affected: Global Services (Emails - Outbound).