Customer Support Cobrowsing Issues

Incident Report for Procore Technologies

Resolved

Our engineering team has restored normal functionality to the Customer Support Cobrowsing feature and is confident there will be no recurrences. This incident has been resolved.

Posted Jan 06, 2022 - 12:50 PST

Identified

Our engineering team has identified the underlying cause of the Customer Support Cobrowsing Issues and we are working towards a solution.

Posted Jan 06, 2022 - 10:43 PST

Investigating

Our engineering team is investigating an issue with our in-app cobrowsing feature.

Posted Jan 04, 2022 - 08:10 PST

This incident affected: Supporting Platforms (Procore Support Cobrowse).