Missing information in Enhanced Reporting

Incident Report for Procore Technologies

Resolved

During the incident, users experienced missing information in the Enhanced Reporting tool. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Jun 18, 2024 - 13:33 PDT

Monitoring

Our engineering team has implemented a solution to reload any missing information in the Enhanced Reporting tool and all data is again visible. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.
Posted Jun 18, 2024 - 12:57 PDT

Identified

Our engineering team has identified the cause of missing information in the Enhanced Reporting. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.
Posted Jun 18, 2024 - 08:41 PDT
This incident affected: Company Level Tools (360 Reporting) and Project Level Tools (360 Reporting).