Image Processing Delays

Incident Report for Procore Technologies

Resolved

During the incident, users experienced delays uploading Drawings and Specifications. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Oct 12, 2023 - 08:29 PDT

Monitoring

Our engineering team has implemented a solution to remediate delays in Drawings and Specifications uploads. We are monitoring the situation to ensure the delays are resolved.

Additional updates will be provided as new information becomes available.
Posted Oct 11, 2023 - 08:45 PDT

Identified

Our engineering team has identified an issue causing delays in Drawings and Specifications uploads for some customers. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.
Posted Oct 11, 2023 - 07:50 PDT
This incident affected: Project Level Tools (Documents, Specifications).