Processing Delay on Multiple Tools

Incident Report for Procore Technologies

Resolved

During the incident, users experienced delays with processing across multiple tools. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Jun 27, 2024 - 18:39 PDT

Monitoring

Our engineering team has implemented a solution to remediate delays with processing across multiple tools. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.
Posted Jun 27, 2024 - 17:28 PDT

Investigating

Our engineering team is investigating an issue where users may be experiencing delays with processing across multiple tools including Email delivery, Uploads in various tools, Image Processing, and Project Creation.

Additional updates will be provided as new information becomes available.
Posted Jun 27, 2024 - 13:25 PDT
This incident affected: Global Services (Emails - Outbound, File Uploads).