Procore Platform Degradation

Incident Report for Procore Technologies

Resolved

During the incident, some users may have experienced intermittent 500 errors when navigating the Procore platform. Normal functionality has been restored and this incident is resolved.
Posted Sep 09, 2025 - 12:30 PDT

Monitoring

A fix has been implemented for the issue causing some users to intermittently experience 500 errors, and normal functionality has been restored to the Procore platform. We are monitoring to ensure a complete resolution.
Posted Sep 09, 2025 - 12:16 PDT

Identified

A fix is being implemented for the issue causing some users to intermittently experience 500 errors when navigating the Procore platform.
Posted Sep 09, 2025 - 12:05 PDT

Investigating

Some users may be experiencing intermittent 500 errors when navigating the Procore platform. We are working to restore normal functionality as quickly as possible.
Posted Sep 09, 2025 - 11:55 PDT
This incident affected: Global Services (Web Interface).