Delays in Background Jobs

Incident Report for Procore Technologies

Resolved

Our Engineering Team has mitigated delays in background jobs and this issue is now resolved.
Posted Dec 14, 2020 - 17:01 PST

Update

Our Engineering Team has mitigated delays in background jobs and this issue is now resolved.
Posted Dec 14, 2020 - 17:01 PST

Investigating

Our Engineering Team is currently investigating issues with delays in background jobs. Updates will be posted as they become available.
Posted Dec 14, 2020 - 12:10 PST

Monitoring

Our Engineering Team has mitigated delays in file uploads, downloads, image processing, search, and PDF Generation. We are now monitoring to ensure this issue is fully resolved.
Posted Dec 14, 2020 - 11:00 PST

Update

Our Engineering Team has mitigated delays in file uploads, downloads, image processing, search, and PDF Generation. They are continuing to investigate the cause of this issue and updates will be posted as they become available.
Posted Dec 14, 2020 - 10:09 PST

Investigating

Our Engineering Team is currently investigating issues with delays in background jobs. Updates will be posted as they become available.
Posted Dec 14, 2020 - 09:04 PST
This incident affected: Global Services (File Uploads, File Downloads, PDF Generation).