Submittals | List page blank for some users

Incident Report for Procore Technologies

Resolved

During the incident, users experienced a blank or empty submittals page list. Our engineering team has restored normal functionality, this incident has been resolved.
Posted May 13, 2024 - 11:28 PDT

Monitoring

Our engineering team has implemented a solution to remediate blank submittals list page. We are monitoring the situation to ensure a complete resolution.

Additional updates will be provided as new information becomes available.
Posted May 13, 2024 - 11:07 PDT

Identified

Our engineering team has identified the cause of the submittals page list appearing blank for some users. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.
Posted May 13, 2024 - 10:09 PDT

Investigating

Our engineering team is investigating an issue where the submittals list page may appear blank or empty for some users.


Additional updates will be provided as new information becomes available.
Posted May 13, 2024 - 10:07 PDT
This incident affected: Project Level Tools (Submittals).