Procore application might be inaccessible to some users
Incident Report for Procore Technologies
Resolved
During the incident, users experienced issue accessing the Procore application. Our engineering team has restored normal functionality, this incident has been resolved.
Posted Dec 22, 2023 - 10:38 PST
Monitoring
Our engineering team has implemented a solution to remediate the access issue. We are monitoring the situation to ensure a complete resolution. Procore application is now accessible by everyone.

Additional updates will be provided as new information becomes available.
Posted Dec 22, 2023 - 10:01 PST
Update
Engineering teams have identified the issue contributing to the inability to access the Procore application. At this time, customers may continue to experience intermittent issues with login functionality. We continue to work on this incident with the utmost priority and thank you for your patience.

Additional updates will be provided in 30 minutes, or as new information becomes available.
Posted Dec 22, 2023 - 09:25 PST
Identified
Our engineering team has identified the cause of the access issue. We are actively working towards a solution.

Additional updates will be provided as new information becomes available.
Posted Dec 22, 2023 - 09:24 PST
Update
Our engineering teams continue to investigate the access issue with the utmost priority. We thank you for your patience as we work through this issue.

Additional updates will be posted in 30 minutes or as new information becomes available.
Posted Dec 22, 2023 - 09:04 PST
Update
Our engineering teams continue to investigate the access issue with the utmost priority. We thank you for your patience as we work through this issue.

Additional updates will be posted in 30 minutes or as new information becomes available.
Posted Dec 22, 2023 - 08:37 PST
Update
Our engineering teams continue to investigate the access issue with the utmost priority. We thank you for your patience as we work through this issue.

Additional updates will be posted in 30 minutes or as new information becomes available.
Posted Dec 22, 2023 - 08:07 PST
Update
Our engineering teams are continuing to investigate the access issue. We thank you for your patience as we work on this with top priority.

An additional update will be posted in 30 minutes or as soon as new information becomes available.
Posted Dec 22, 2023 - 07:43 PST
Update
Our engineering teams are continuing to investigate the access issue. We thank you for your patience as we work on this with top priority.

An additional update will be posted in 30 minutes or as soon as new information becomes available.
Posted Dec 22, 2023 - 07:18 PST
Investigating
Our engineering team is investigating an issue where users may be experiencing an issue accessing the Procore application.

Additional updates will be provided as new information becomes available.
Posted Dec 22, 2023 - 05:42 PST
This incident affected: Global Services (Login).