PDF Generation Degradation

Incident Report for Procore Technologies

Resolved

Normal functionality has been restored to the PDF Generation service and users are no longer experiencing issue exporting single-item PDFs. This incident has been resolved.

Posted Jul 29, 2026 - 14:19 PDT

Monitoring

Intermittent errors affecting PDF export functionality have subsided and our engineering team is monitoring the situation to verify normal functionality has been restored.

Posted Jul 29, 2026 - 13:56 PDT

Identified

Some users may be experiencing slow or failed PDF exports, particularly when generating detailed single-item PDF views. Procore engineers have identified the cause of the issue and are working to restore normal functionality as quickly as possible.

Posted Jul 29, 2026 - 13:44 PDT

This incident affected: Global Services (PDF Generation).